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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,707 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Mar 6, 2017

      Genesys

      Developmental engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tries hard to combine many acquisitions

      Cons

      Middle management too many layers

      3.0
      Jun 28, 2016

      Product Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is dedicated and passionate about the delivery and optimization of customer experience for profitable enterprises.

      Cons

      Company is owned by private equity so investment to grow is hampered.

      3.0
      Mar 20, 2016

      Marketing Communications

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have a quality manager, you can contribute significantly as there's not a lot of layers to push through to get something done.

      Cons

      Had two very poor managers who were put in place by 'no-op' VP's and one very good manager. When I was there they carried quite a few incompetent VP's who did very little and were not held accountable for any performance measures.

      Viewing 286 - 288 of 2,707 Reviews
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      Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.