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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,707 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 23, 2016

      Account Executive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great vision for the future - Good brand name recognition - Fun group of people to work with

      Cons

      - 4 - 5 years away from really being the place to be - Income equity seems to be an issue with - Need for more leaders

      3.0
      Aug 28, 2015

      Account Manager

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company atmosphere, willing to spend money

      Cons

      Not much value on the individual people. All about the bottom line.

      3.0
      Nov 21, 2014

      Good work/life balance but don't expect much compensation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company, good people, good work life balance and a strong future.

      Cons

      Expect to be paid 20% under market value for your work. Raises are often delayed and are always very small even with promotions. If you want to earn what you're worth you need to leave for a few years to get a real salary and then return so that Genesys will match it. (many do this)

      avatar
      Genesys Response
      11y
      Thanks for writing. I agree with you on the positives. People do leave and come back occasionally, but in my experience it's usually because they realized the grass wasn't greener on the other side of the fence after all. I'm sorry to hear you believe that you aren't fairly compensated. This is something you should proactively discuss with your manager, or HR partner.
      Viewing 289 - 291 of 2,707 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.