Genesys Senior Software Developer reviews

4.3

74% would recommend to a friend

(110 total reviews)
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Tony Bates

93% approve of CEO

90% positive business outlook

Senior Software Developer employees have rated Genesys with 4.3 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Senior Software Developer professionals have an excellent working experience there. Genesys is rated in line with the average (within 1 standard deviation) by Senior Software Developer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

110 reviews
4.0
Jun 28, 2017

Brain Drain in progress

Recommend
CEO approval
Business Outlook

Pros

Benefits, flexibility, pay, equipment and location

Cons

Replacing very knowledgeable people with fresh-out-of-college and interns

5.0
Jun 27, 2017

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Entrusts you with full responsibility for your work; Treats you and expects you to be responsible professionals; management doesn't come nagging behind you for every single task. Awesome work culture Good work life balance No Restrictions for Work From Home or Vacations Cares about Employee Wellness - Free Yoga/Zumba training and GYM facilities/ Wellness Room Free snacks and fruits Many initiatives like 'Toastmasters' and 'Market Yourself' sessions where employees can give a session on any topic under the planet, to improve their public speaking skills and showcase their technical prowess

Cons

No official training/introduction about all Genesys Products and Components to Freshers/New Joiners. People are given training only on the domain/product they work. So for curious folks who wants to completely understand all your company Products, it takes a lot of time.

1.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

As Genesys, we make a lot more money than ININ did.

Cons

Genesys leadership doesn't care about PureCloud or Development in the slightest. Most of us get left out of events, and we aren't even in the CTO organization, which feels like it's so they can easily drop us on a whim. This company only cares about sales people. When we did our review of the quarter, the President spoke about the concerns, and they were only concerns that the sales team had. They care about Sales so much, that they exclude the people building the products. A lot of employees went to the Sales Kick-Off that featured "champagne breaks" and $100,000 giveaways, and everyone who wasn't invited was told to watch the streams; I don't want to hear all of the great perks Sales is getting when R&D can't even get staffing or compensation that they need. There have been several layoffs, and some teams are already too small; compensation was capped very low compared to ININ historically, so if you are underpaid compared to your team, your manager has to take from others to give to you, and even still can't get you to where you should be. There are entire teams of experienced R&D employees in the Indy office making less than anybody at any other location in the US. We also lost everything that made ININ feel like a great place to work; people just aren't happy any more.

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Genesys Response
9y
I can tell you, first hand, that our leadership cares very much about PureCloud. I’ve seen the plans to heavily invest in our bright future and couldn’t be more optimistic. I was personally involved in many of the discussions about how best to structure R&D and our leadership was extremely thorough and purely focused on the best possible outcome. It is true that the sales kick-off was oriented towards recognizing and celebrating sellers. To recognize and celebrate our R&D team, we conducted a similar event (DevOps Days) in San Francisco, where over 700 developers participated. Our CEO and senior leaders were present at the event and we are planning for a bigger presence next year. Integrations are always a difficult time with lots of anxiety and uncertainty, so I do understand. I’m convinced that Genesys is committed to innovating and creating the best environment for top talent. We simply have to communicate and work together to make this happen. My door is always open for anyone who wants to discuss concerns directly. -- Robert Ritchy, SVP, PureCloud Development
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Glassdoor has 3,045 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.