Is Genpact a good company to work for as a Process Associate?

Process Associate professionals working at Genpact have rated their employer with 3.9 out of 5 stars in 4,046 Glassdoor reviews. This is a higher than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Process Associate Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Process Associate interview questions at Genpact .

Does Genpact pay Process Associate employees well?

Process Associate professionals rate their compensation and benefits at Genpact with 3.5 out of 5 stars based on 4,046 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Process Associate salaries at Genpact.

How happy are Process Associate professionals working at Genpact?

75% of Process Associate employees at Genpact would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Process Associate professionals have also rated Genpact with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4097) , Process Developer (2387) , Assistant Manager (2024) , Management Trainee (1352) , Business Analyst (1116) , Manager (1098) , Consultant (883) , Senior Associate (711) , Senior Manager (537) , Lead Consultant (510) , Associate (437) , Senior Process Associate (339) , Principal Consultant (244) , Content Moderator (239) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

""Genpact has a good work life balance and helps and individual to grow along with the company"" ((in 2501 reviews)); "Work culture is good and no much to employees" ((in 1096 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact" ((in 816 reviews)); "good work environment was provided by them and it was a handy experience working there .it" ((in 712 reviews)); "good environment working with ceo is good as fresher at veegam" ((in 456 reviews))

What are the cons of working at Genpact according to real employee reviews?

""Salary is very low as ur post and wrking yr increase...in monetary term genpact pays very less as compared to other org“" ((in 3044 reviews)); "Management is poor and biased" ((in 987 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 319 reviews)); "No employee benefits apart from your fixed components" ((in 89 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 71 reviews))

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Genpact

Genpact Process Associate reviews

3.9

75% would recommend to a friend

(4,046 total reviews)

Balkrishan BK Kalra

84% approve of CEO

77% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.5

Compensation and benefits

Process Associate employees have rated Genpact with 3.9 out of 5 stars, based on 4,046 company reviews on Glassdoor. This indicates that most Process Associate professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Process Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jul 15, 2026

Great learning opportunities, but workload can be challenging

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunities, especially for freshers. Supportive trainers and team members during onboarding. Professional work environment. Exposure to international banking and financial processes.

Cons

Workload can increase Shift timings may not suit everyone.

5.0

Jul 13, 2026

Highly supportive team and positive environment

Process associate

Recommend

CEO approval

Business Outlook

Pros

Great onboarding experience, supportive team members, and a very welcoming work culture.

Cons

Nothing major so far as I have recently joined the company.

1.0

Jul 13, 2026

Bad experience

Process associate

Recommend

CEO approval

Business Outlook

Pros

Nothing, Very poor management , bad work timings and pay

Cons

Very poor , bad work timings and pay

Viewing 7 - 9 of 4,046 Reviews

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Genpact Process Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great learning opportunities, but workload can be challenging

Highly supportive team and positive environment

Bad experience

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