Is Genpact a good company to work for as a Process Developer Operations?

Process Developer Operations professionals working at Genpact have rated their employer with 3.9 out of 5 stars in 4,078 Glassdoor reviews. This is a higher than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Process Developer Operations Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Process Developer Operations interview questions at Genpact .

Does Genpact pay Process Developer Operations employees well?

Process Developer Operations professionals rate their compensation and benefits at Genpact with 3.5 out of 5 stars based on 4,078 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Process Developer Operations salaries at Genpact.

How happy are Process Developer Operations professionals working at Genpact?

76% of Process Developer Operations employees at Genpact would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Process Developer Operations professionals have also rated Genpact with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4089) , Process Developer (2380) , Assistant Manager (2021) , Management Trainee (1350) , Business Analyst (1113) , Manager (1098) , Consultant (882) , Senior Associate (709) , Senior Manager (537) , Lead Consultant (510) , Associate (437) , Senior Process Associate (337) , Principal Consultant (244) , Content Moderator (238) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

""Genpact has a good work life balance and helps and individual to grow along with the company"" ((in 2529 reviews)); "Work culture is good and encouraging" ((in 1114 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact" ((in 819 reviews)); "2. Very good work environment and a safe work place for people from all walks of life." ((in 695 reviews)); "Good trainings so can prepare your self for different domain or to specialize on one." ((in 455 reviews))

What are the cons of working at Genpact according to real employee reviews?

"Salary is very low as ur post and wrking yr increase...in monetary term genpact pays very less as compared to other org" ((in 3006 reviews)); "Management is poor and biased"" ((in 991 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 313 reviews)); "No employee benefits apart from your fixed components" ((in 91 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 70 reviews))

Genpact Process Developer Operations reviews

3.9

76% would recommend to a friend

(4,078 total reviews)

BK Kalra

83% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,078 reviews)

Ratings by demographic groups

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Process Developer Operations employees have rated Genpact with 3.9 out of 5 stars, based on 4,078 company reviews on Glassdoor. This indicates that most Process Developer Operations professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Process Developer Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

3.0

Mar 16, 2026

Okay but tiring

Process associate

Recommend

CEO approval

Business Outlook

Pros

- The management kinda concerned with your wellbeing

Cons

- No work from home - Client always right - the management do concerned about you but they prioritise client first. Even the client treated you poorly, there is nothing they can do. - Weekend need to work during closing

3.0

Mar 16, 2026

process associate genpact

Process associate

Recommend

CEO approval

Business Outlook

Pros

Flexible shift timings High pressure environment but very approachable people job security

Cons

Salary could be worked upon incentives could be increased

5.0

Mar 14, 2026

Consistently Exceeding Operational SLAs and Driving Process Accuracy

Process associate

Recommend

CEO approval

Business Outlook

Pros

Ensure metrics are visible to the associates performing the work. Use data to drive daily decisions and provide real-time performance feedback.

Cons

Salary hikes at the entry and middle levels are often cited as being below industry standards. Promotions can also be slow, sometimes taking years to move to a Senior Associate or Team Lead position.

Viewing 58 - 60 of 4,078 Reviews

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Genpact Process Developer Operations reviews

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Reviews by job title

Okay but tiring

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Consistently Exceeding Operational SLAs and Driving Process Accuracy

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