Is Genpact a good company to work for as a Sr. Manager, Operations?

Sr. Manager, Operations professionals working at Genpact have rated their employer with 3.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Sr. Manager, Operations Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Sr. Manager, Operations interview questions at Genpact .

Does Genpact pay Sr. Manager, Operations employees well?

Sr. Manager, Operations professionals rate their compensation and benefits at Genpact with 3.0 out of 5 stars based on 19 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Sr. Manager, Operations salaries at Genpact.

How happy are Sr. Manager, Operations professionals working at Genpact?

60% of Sr. Manager, Operations employees at Genpact would recommend their employer to a friend. This rating has decreased by 36% in the past 12 months. Sr. Manager, Operations professionals have also rated Genpact with a 3.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4096) , Process Developer (2386) , Assistant Manager (2022) , Management Trainee (1351) , Business Analyst (1115) , Manager (1098) , Consultant (883) , Senior Associate (711) , Senior Manager (537) , Lead Consultant (510) , Associate (437) , Senior Process Associate (339) , Principal Consultant (244) , Content Moderator (239) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

"Genpact has a good work life balance and helps and individual to grow along with the company" ((in 2511 reviews)); "Good work culture and supportive" ((in 1107 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact"" ((in 814 reviews)); "2. Very good work environment and a safe work place for people from all walks of life." ((in 708 reviews)); "Working environment is good and good for fresher to start their career" ((in 508 reviews))

What are the cons of working at Genpact according to real employee reviews?

"Salary is very low as ur post and wrking yr increase...in monetary term genpact pays very less as compared to other org" ((in 3002 reviews)); "Management is poor and biased" ((in 988 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 319 reviews)); "No employee benefits apart from your fixed components" ((in 90 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 69 reviews))

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Genpact

Genpact Sr. Manager, Operations reviews

3.3

60% would recommend to a friend

(19 total reviews)

Balkrishan BK Kalra

79% approve of CEO

60% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Senior management

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

3.0

Compensation and benefits

Sr. Operations Manager employees have rated Genpact with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Sr. Operations Manager professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Sr. Operations Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

19 reviews

3.0

Jun 26, 2026

Good for service delivery, but lacks in strategy

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

For service delivery its good

Cons

Not good for strategic activities

3.0

Mar 24, 2026

Okayish Companey

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Little Felixable Nothing Else ok

Cons

10 Hr days Late Promotions Shoe Licking customer centirc

1.0

Jan 5, 2026

Everything that glitters isn't gold

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck, and in today's economy, that's important.

Cons

If you are not from India or of Indian descent, you don't matter.

Viewing 1 - 3 of 19 Reviews

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Genpact Sr. Manager, Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for service delivery, but lacks in strategy

Okayish Companey

Everything that glitters isn't gold

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