Genpact reviews

3.7

71% would recommend to a friend

(28,860 total reviews)
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BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
5.0
Feb 19, 2026

Process associate

Recommend
CEO approval
Business Outlook

Pros

Maintaining time and communication skills

Cons

Technical loops and format in the tool

5.0
Feb 19, 2026

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

As a large global company working with big clients, Genpact provides exposure to different processes, tools, and systems — which is especially good for fresh graduates or early career professionals.

Cons

A major recurring theme is that salaries and annual raises are below market rates, especially compared to other BPOs and financial services companies.

Viewing 586 - 588 of 28,860 Reviews

Glassdoor has 30,322 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.