Genpact reviews

3.7

71% would recommend to a friend

(28,881 total reviews)
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Balkrishan BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people generally - helpful, experts in certain areas

Cons

Lack of direction on pivot to AI; Tons of manual, time-wasting activities

3.0
Apr 28, 2026

My experience

Recommend
CEO approval
Business Outlook

Pros

More than willing to go the extra mile for their people

Cons

Contracts keep ending so associates and leaders both keep getting laid off.

Viewing 598 - 600 of 28,881 Reviews

Glassdoor has 30,343 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.