Genpact has an employee rating of 3.7 out of 5 stars, based on 28,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Very unprofessional. Tiny office of 25 people who come and go and work from home too often. Go to supervisor seldom available. No notice when a project is ending.
The company has some decent, dedicated employees. They are only dedicated to their customers. Unfortunately many are remaining with the company because of the salary and benefits that came along with the Kraft/Heinz business
Cons
If you are considering employment as of this posting please know that you will be grossly underpaid for doing the same work that someone next to you has been doing for 5 years. On average the former Kraft employees are being paid a minimum of $40,000 along with a 6% bonus annually.
Doesn't understand their clients businesses before starting to implement changes. Makes work more difficult for their employees by not doing research before a project is implemented. Moves too quickly with transitions to offshore location and the business suffers. Many empty promises to employees. No work life balance.
Genpact has an overall rating of 3.7 out of 5, based on over 30,194 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at Genpact to a friend and 71% have a positive outlook for the business. The best reviews about Genpact have been left by employees working as Assistant Vice President, Lead Consultant and Project Manager.
According to anonymously submitted Glassdoor reviews, Genpact employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Genpact. This rating has decreased by 1% over the last 12 months.
71% of Genpact employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Genpact 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genpact layoffs and their outlook for job security at Genpact in 2026.