Genpact reviews

3.7

71% would recommend to a friend

(28,748 total reviews)
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BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
Apr 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work & equipment is provided.

Cons

Barely make any money. They hired over 500 people & didn't know what to do with all of us besides sit us all in a class that we were forced to have our cameras on & do computer work that did not tie into the job itself. The managers micro manage you so you are not allowed to do anything but what they say when they say it. They monitor you, your computer work, & screen at all times. They talk to you & treat you as if you are a child attending school remotely. You aren't allowed to speak to other employees in teams separately because you are being watched & they will demand you to stop chatting & delete the message thread. We simply spoke of nothing but the job/work, nothing personal ever & we were still told to stop. We exchanged numbers, me & a few other coworkers & we were told from a manager that we were not allowed to do that. So as you can see, they treat you as if you are a child here & really want to control you & everything that you do. All while getting paid bi-weekly w/ just a few bucks an hour. I barely made over $2000/mo. working here. So not worth it. They also make you go through this extensive process just to get hired & it takes so long to do. They ask for 10 yrs worth of background.

1.0
Feb 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Work from home

Cons

Technology is terrible, underpaid employees, no performance based raises, workload is too much, management doesn’t know how to communicate, processes constantly change, OTM/Citrix weekly issues, working Black Friday, Christmas Eve, 4th of July (ridiculous how this company barely recognizes any of the major US holidays), contractor role, work with a lot of peers that are outsourced and in different countries and speak broken English

4.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Intelligent, talented colleagues - Massive organization that offers tremendous opportunity to stretch oneself - Culture of learning - Global presence with ability to collaborate with all geographies - Tremendous flexibility for employees to work how/where they can be most productive

Cons

- Resistant to internal change and breaking away from old DNA - Lack of empowerment amongst employees - Thinly resourced at times - Insanely onerous travel & expense process - Horrendous new hire process between offer acceptance and start date

Viewing 85 - 87 of 28,748 Reviews

Glassdoor has 30,201 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.