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      Genpact

      Engaged Employer

      Genpact reviews

      3.7

      72% would recommend to a friend

      (28,794 total reviews)
      avatar

      BK Kalra

      79% approve of CEO

      72% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      3.3

      Compensation and benefits

      Genpact has an employee rating of 3.7 out of 5 stars, based on 28,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      29K reviews
      1.0
      Jul 11, 2022

      Don't do it

      Social media data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genpact offers good benefits and that's about it.

      Cons

      The account that I was on was awful. You were treated with no consideration of your health. All they saw of you was a dollar sign and that's it. It's also known within the company that you can't really move up unless you're Indian, sleep around, or have connections. The only thing that kept me sane was the friends that I made there. Oh, also, during the winter storm of 2021, they basically said if you didn't have power, you're out of luck. You won't get paid unless you have the PTO to cover it. That's the kind of company this is.

      2.0
      Jun 29, 2022

      N/A

      Senior fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      N/A or maybe the benefits were ok.

      Cons

      Everything you could possibly think of that is bad within a company.

      2.0
      Jun 26, 2022

      Employer Beware

      Commission analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, earned PTO by accrual system

      Cons

      Job was advertised as AR Specialist with Ztek Consulting but when Genpact called me it was for Commission Analyst. Was told the hours would be from 9-6pm. Two weeks after I started I was told the training hours would be from 11-8pm since the person training was on PST time. Manager only reached out one time to go over my adp time, no orientation at start date. Training was watching pre-recorded video then 1 hr of remote training for 3 weeks. Person training didn’t allow you to ask questions and was quick to get an attitude when you weren’t able to grasp the information. Was supposed to have 4 weeks of guided training. The 2nd week of guided training, person training us decided to stop helping and the 2 cases per week that I was supposed to get turned into getting 3 cases a day with no help. After 2 months of working, still didn’t receive access to all of their systems so I could properly learn but was still expected to do the work. Upon my resignation, no exit interview was given or explanation of exit process. Management seems to be at a loss as to why 10 ppl have already quit but you can’t expect ppl to stay with no help and treating ppl disrespectfully when they try and ask for help.

      Viewing 151 - 153 of 28,794 Reviews
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      ReviewsGenpact reviews

      Glassdoor has 30,249 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.