Genpact reviews

3.7

72% would recommend to a friend

(28,794 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

I would say that the pay is a little higher than most jobs ($17.00/hr). The managers are cool to a certain extent. There is a lot of downtime due to the environment you have to work in. Lots of snacks and activities to relax such as : game center, spa center, massage chairs, food trucks, town-hall - is where the monthly meetings are and have dance performances and team building.

Cons

Work with unmature people. Staff sleeping with employees. There is a miscommunication with employees and managers. If you do not meet the accuracy score needed they will fire you. No job security.

2.0
Aug 8, 2019

Beware

Recommend
CEO approval
Business Outlook

Pros

Free coffee, soft drinks, and parking. The building is air conditioned.

Cons

Upper management treats everyone like juveniles (except their pets.) Your schedule can change one day giving you a few hours sleep between shifts. Extremely high attrition rate...for a reason. Nothing is ever their fault - it's always the lower level managers. The proper tools do do your job aren't available, yet you are expected to use them. Upper management doesn't seem to support others. All they want is to be able to bill the client for headcount. Work life balance doesn't exist and we have been told as much.

1.0
Jul 23, 2019

Content Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There isn't any pros to add

Cons

Sexual harrassment, nepotism, favortism, unprofessional, pay is horrible

Viewing 193 - 195 of 28,794 Reviews

Glassdoor has 30,249 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.