Gensler reviews

3.6

64% would recommend to a friend

(2,479 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

79% approve of CEO

57% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

The people who work at Gensler are amazing people. They truly care about diversity and inclusion and it shows if you spend any amount of time there. The NY office is very clean and it's fun to roam around the different levels. New things are constantly happening every day and there are plenty of groups/events to jump in every week.

Cons

The morale of the employees has been dwindling in recent years. Prior to COVID-19, Gensler had a very strict no working from home policy. This has deterred many young people in the industry from accepting offers, or accepting an offer and leaving after a short amount of time being there. Gensler's turnaround of employees has increased in recent years (specifically at the NYC office) due to too many responsibilities being put on each individual. I saw many people come into their roles glowing with excitement and would become burnt out very quickly due to work load and consistently working overtime. The issue seems to be that Gensler has mounds of work in NY, but they refuse to hire enough people to handle the work. They also will expect you to do more work without a raise.

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Gensler Response
5y
Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive. Providing honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
1.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Good benefits, some cool clients.

Cons

Very quick to lay people off while keeping employees that are not so skilled just bc they've been w the firm for a long time. Lots of burn out. No consideration for your personal time. Extremely corporate and top down. Firm is extremely money driven. People are not valued. Very little potential for growth. Gensler claims to be people first firm but that is not the case. Lots of egos on the top that mistreat midlevel employees.

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Gensler Response
6y
Our world and our communities have been thrust into an unprecedented crisis that changes daily. This is causing upheaval and uncertainty in our economy. Unfortunately, we are seeing an impact in our business. Thanks for taking the time to share feedback on your experience at Gensler. We appreciate your candor and consider all the feedback we receive. Providing honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
2.0
Nov 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The office is full of smart, creative, talented individuals.

Cons

In my studio, you will be asked to be in charge of something, or 'own' a project, and then criticize, change, and re-do all of the work. The expectations are unclear. Nothing is ever good enough. Favorites are picked, which makes the entire team uncomfortable (including the favorites). People are gossiped about and bullied. Under the premise of "caring a lot about the job" and "only accepting the best" there's an insistence that the team spend countless hours working nights and weekends, even when not on a deadline. You will be shamed for requesting to be paid for that overtime (by implying that you are not fully committed to the job/project/team). Unnecessary extra work abounds, and puts us under a huge amount of anxiety and stress, no matter how great the project looks or how prepared we are for a meeting. The reasons for the additions/changes are because of a dream the night before, or something that a competitor was seen doing. Unrealistic demands are made (example: an entire SD presentation to be completed in one week, by one person). If you say the deadline cannot be met, you will be pitted against one of your teammates and told that they could do it, so why can't you? The phrase, "when I was your age, I did whatever was needed by my boss, no matter what" is a common refrain. We are willing to work overtime when necessary, but we also want to have a life outside of work and we want to be trusted. Everyone is burnt out and completely stressed. We want to grow, have some autonomy, and stretch ourselves to be the best designers we can be, but are boxed in by these requirements to do it in a certain (archaic/inefficient) way. What it really comes down to is that our team is managed based on issues with insecurity, anxiety, and immaturity...and that makes everyone around miserable and the projects unprofitable.

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Gensler Response
6y
Thank you for your feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues, including direct access to leadership and HR professionals within our firm, as well as by phone or webform. We train and encourage our team members to use the channel that they are most comfortable with. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect.
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