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      Genworth

      Engaged Employer

      Genworth reviews

      4.1

      77% would recommend to a friend

      (595 total reviews)
      avatar

      Thomas McInerney

      75% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      595 reviews
      2.0
      May 27, 2016

      Constant Layoffs

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has good benefits but that's changing too.

      Cons

      Company is having financial trouble. Layoffs are frequent.

      avatar
      Genworth Response
      9y
      Thank you for your review. We appreciate your time and service at Genworth. Best wishes in your career.
      1.0
      Feb 18, 2016

      Headed nowhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits package - but being reduced

      Cons

      Upper management has no strategy. Business is driven by horrific LTC performance which only gets worse. Rate actions are too slow and too late.

      avatar
      Genworth Response
      9y
      Thank you for your review. We are actively monitoring this page and will provide comments to our leadership team.
      4.0
      Feb 5, 2016

      Awesome Benefits. Lousy Pay. Advancement Opportunities. Stressful. Annual Time-Off Allotment is awesome. (14 yrs)

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits package Amt of time off annual allotment Advancement is attainable Special day for team member = food day Co-workers (most are nice. Theres always that one though) Classes and seminars for learning opportunities Cross training Focus on health and well being Regular team meetings

      Cons

      Dealing with customer complaints about IVR Over worked Extremely stressful. Most ppl are on anti-depressants and anxiety meds. Team leader is presured to push their team to produce impossible results. Upper management is horrible. Conflicting messages that are full of bs jargon. Basically they talk nonsense especially for bad news. Micro managers are not detected in a timely manner. Poor team performance is due to a poor manager. Always having layoffs. No job security. You are disposable. Training is not thorough. Told to follow SOP's, teach yourself. Poor feedback from middle management on hob performance. Coordinators act like a team leader because that is one less thing for your manager to deal with. Work life balance is preached but when it is needed...you get dinged. Systems crash often.

      avatar
      Genworth Response
      9y
      Thank you for taking the time to provide a review. We appreciate your service at Genworth and wish you the best in your career.
      Viewing 43 - 45 of 595 Reviews
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      ReviewsGenworth reviews

      Glassdoor has 1,044 Genworth reviews submitted anonymously by Genworth employees. Read employee reviews and ratings on Glassdoor to decide if Genworth is right for you.