Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 146 reviews)); "great people and they put on a lot of events around town for the interns." ((in 106 reviews)); "Great work life balance here" ((in 46 reviews)); "The pay is good." ((in 46 reviews)); "Compensation can be good but not uniformly generous" ((in 23 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 60 reviews)); "Too many managers and not enough people to do the work." ((in 25 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 22 reviews)); "Upper management is horrible." ((in 13 reviews)); "Bad culture, favoritism, leaders dont care about their employees." ((in 11 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (595 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

1.0

Oct 7, 2015

Unprofessional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work is non-stressful, production goals are reasonable, and you can work independently knowing what will be on your task list for the next day

Cons

There are a lot of childish cliques who know they shouldn't be in an office setting-these people make it difficult for the more mature and intelligent staff who appreciate the job and happen to be really good at what they do. If you are desperate enough to buy your friends and be apart of the childishness this is a job for you. If you are intelligent hard working and independent you will not last long, the numbers against you will be too high for you to maintain as they will unnecessarily disrupt your workflow

1.0

Aug 2, 2022

Don't give TOO much

Program manager

Recommend

CEO approval

Business Outlook

Pros

Salaries were competitive to the industry standards.

Cons

Leadership lacks empathy ... good ole boy system, leaders are allowed to belittle employees impact morale. There are leaders there that have had several complaints made against them, justified complaints and yet the employees are the ones that are eliminated. Work culture causes social and mental anguish.

2.0

Oct 11, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart, hardworking people Good Benefits Good Training and Development Flexible work hours

Cons

Sr Management has no idea what they are doing... do not function as a team Hierarchical culture... high level of bueracracy Absolute lack of leadership

Viewing 4 - 6 of 595 Reviews

Jobs at Genworth

Manager, Claims Intake Customer Service

Manager, Claims Customer Service

Senior ML/AI Engineer

Licensing Representative

Genworth

Genworth reviews

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Unprofessional

Don't give TOO much

Manager

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