Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 145 reviews)); "great people and they put on a lot of events around town for the interns." ((in 103 reviews)); "Good Pay – treats employees fairly" ((in 50 reviews)); "Great work life balance here" ((in 49 reviews)); "Benefits and time off start day 1" ((in 24 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 61 reviews)); "Too many managers and not enough people to do the work." ((in 25 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 22 reviews)); "Upper management is horrible." ((in 13 reviews)); "Senior management not willing to make hard decisions and preoccupied with driving own agendas" ((in 6 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

5.0

Nov 14, 2024

Great place

Cloud security architect

Recommend

CEO approval

Business Outlook

Pros

career advancement opportunities for development

Cons

slow to adapt and be agile

5.0

Nov 13, 2024

Challenging and rewarding

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Working for a company with a mission to help individuals navigate the aging journey and prepare for their future care needs. The leadership team is invested in making culture person-centric. Most leaders promote a healthy work-life balance. Time off and hybrid-work flexibility are generous. Compensation is generally appropriate for most roles with regular merit increases and performance-based bonuses. The total compensation package includes fairly priced and competitive benefits. Community engagement and volunteerism are encouraged. I have had an opportunity to work with remarkable colleagues.

Cons

Excessive micro-management and lack of autonomy in some roles compared to other comparable roles. Some technology challenges that frustrate customers and end users. Fewer advancement opportunities into senior leadership roles for those who have not completed a post-secondary education.

5.0

Nov 13, 2024

A company that cares about its people and making a difference

Human resources

Recommend

CEO approval

Business Outlook

Pros

Tons of opportunity to make an impact within and outside your core role responsibilities. Fair compensation and outstanding employee benefits. A senior leadership team that genuinely cares about people.

Cons

Internal career pathing is sometimes murky.

Viewing 79 - 81 of 595 Reviews

Jobs at Genworth

Manager, Claims Customer Service

Senior ML/AI Engineer

Licensing Representative

CareScout Connection Representative

Genworth

Genworth reviews

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Great place

Challenging and rewarding

A company that cares about its people and making a difference

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