Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 144 reviews)); "great people and they put on a lot of events around town for the interns." ((in 103 reviews)); "Great work life balance here" ((in 47 reviews)); "The pay is good." ((in 47 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 62 reviews)); "Too many managers and not enough people to do the work." ((in 24 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 23 reviews)); "Upper management is horrible." ((in 13 reviews)); "Senior management not willing to make hard decisions and preoccupied with driving own agendas" ((in 6 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (595 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

2.0

Oct 15, 2019

Tough transition tions

Investment consultant

Recommend

CEO approval

Business Outlook

Pros

Decent pay fair Richmond, projects before crisis

Cons

Identity crisis, poor management, horrible leadership, hierarchical

Genworth Response

6y

Thank you for taking the time to write a review. We appreciate your time and service at Genworth, and we wish you the best in your next career opportunity.

1.0

Oct 1, 2019

Diversity Issues/ Discriminatory Practices

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent time off, maternity benefits, paternity benefits, 401(k) match has declined over time but still is not terrible. They also give yearly bonus to most salaried people, which many companies won't do.

Cons

They monitor your computer all day and every day. So anything you say via Skype, emails, even your phone calls are being recorded. One ounce of a disagreement with an unethical behavior of management and so on is not a good idea to share even if you see an audit issue. Your personal devices are being used for their email which entitles them to access you personal device. Keep that in mind when you agree to work there and to the monitoring policies. They can access your texts, social media accounts, and anything on your phone. Don't install their apps on your personal device. Don't use their Wi-Fi. They will take advantage and snoop. Diversity issues. Discriminatory practices. Cannot trust HR when discussing these issues. They have on multiple occasions "laid off" those that bring up diversity issues. Look at the people being let go vs. the people remaining that are running the show. You'll see it clearly. Spend more time snooping on employees than working on internal controls hence multiple lawsuits over financials with losses in the millions of dollars.

Genworth Response

6y

Thank you for taking the time to leave feedback. Genworth is committed to creating an environment that is inclusive and welcoming for all employees. Data privacy and security is of the utmost importance to us. We strive to protect the confidential and sensitive information of both our customers and employees. We are proud of our history of success within these areas but are constantly looking at ways to improve. We take all feedback under review and will be sharing this information with our management team.

3.0

Sep 5, 2019

Good - better than expected

Investments

Recommend

CEO approval

Business Outlook

Pros

Some flexibility: leave early, arrive late, vacation time

Cons

Uncertainty around China Oceanwide acquisition

Genworth Response

6y

Thank you for your review.

Viewing 250 - 252 of 595 Reviews

Jobs at Genworth

Data Security Analyst

Data Security Engineer

Senior Business Systems Analyst

Senior Alternatives Assets Analyst

Platform Engineer, Azure / DevOps

Genworth

Genworth reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Tough transition tions

Diversity Issues/ Discriminatory Practices

Good - better than expected

Jobs at Genworth

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