Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 147 reviews)); "great people and they put on a lot of events around town for the interns." ((in 104 reviews)); "work life balance is good" ((in 43 reviews)); "The pay is good." ((in 42 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many layoffs due to struggling business." ((in 61 reviews)); "Too many managers and not enough people to do the work." ((in 26 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 23 reviews)); "Upper management is horrible." ((in 13 reviews)); "Small organization creates little opportunity for advancement." ((in 7 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (595 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

595 reviews

4.0

May 3, 2018

A great place to work & great people

Senior it architecture design manager

Recommend

CEO approval

Business Outlook

Pros

5 months into the role I feel so lucky to work here! My leadership team gets data and supports me while constantly pushes me to grow. My goals and the goals of my teammates are clear, and I have a voice with where we go from a strategy perspective. The benefits are fairly comparable to previous employer, an onsite gym and locker rooms, and I have a view to see outside from my desk window.

Cons

The only constant here is change. If you can't roll with the punches and adapt to new processes, leadership, opportunities or whatever it may be, you might not enjoy the environment here. The buildings are a little dated and could use some updating but I have all the tools I need to get my job done.

Genworth Response

8y

Thank you for taking the time to provide a review. We are happy to have you as part of the Genworth family. We are so glad you feel lucky and supported!

5.0

May 3, 2018

Great Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is very competitive, and the atmosphere is very casual. Moving up in the company is very possible, quicker than normal.

Cons

The future of the long term care industry is kind of up in the air.

Genworth Response

8y

Thank you for being part of the Genworth family and taking time to provide a review.

5.0

May 3, 2018

Senior Claims Representative

Senior claims representative

Recommend

CEO approval

Business Outlook

Pros

The feeling of family and that your employer truly cares about you individually. You have ample resources to better yourself even if that means leaving the company for a better opportunity. And they would genuinely wish you well, that's rare.

Cons

A lot of changes in a short period of time, (all for the betterment of the company), but stressful none-the-less.

Genworth Response

8y

Thank you so much for your review. We are so happy we are one of the best companies you've worked for. Glad you are part of the Genworth family!

Viewing 283 - 285 of 595 Reviews

Jobs at Genworth

Manager, Claims Customer Service

Associate Care & Wellness Program Enrollment Specialist

CareScout Connection Representative

Senior Business Systems Analyst

Genworth

Genworth reviews

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A great place to work & great people

Great Place to Work

Senior Claims Representative

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