Pros
Many in the company have a true sense of loyalty to policyholders and care a lot about giving them exceptional customer service. Many employees are salt of the earth types who value honesty and duty. Some of the newer employees from other insurance companies bringing in new ways of thinking that will serve Germania well eventually.
Cons
Strong resistance to change; company doesn't know yet if it wants to be a market player or a little old insurance company of good ole boys insuring other good ol' boys. Lack of innovation in some of its insurance products, which makes them tough to sell. Some people, even in leadership positions, are stuck in the Fifties with attitudes toward racial and gender equality. This might be changing due to the influence of relative new hires.