Is GetInsured a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at GetInsured have rated their employer with 3.2 out of 5 stars in 41 Glassdoor reviews. This is a higher than average score with the overall rating of GetInsured employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at GetInsured now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at GetInsured .

Does GetInsured pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at GetInsured with 2.6 out of 5 stars based on 41 anonymously submitted employee reviews. This is 3.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at GetInsured.

What are the top reviewed jobs at GetInsured?

Customer Service Representative (66) , Customer Service Representative (CSR) (49) , Insurance Agent (7) , Team Lead (6) , Sales (5) , Sales Agent (5) , Insurance Sales Agent (4) , Call Center Representative (3) , Senior Software Engineer (3) , Call Center Supervisor (2) , Custer Service Representative (2) , Customer Service (2) , Customer Service Representative II (2) , Director of Engineering (2) , Engineer (2)

What are the pros of working at GetInsured according to real employee reviews?

"Work From Home Training was good." ((in 20 reviews)); "Benefits are Excellent as well." ((in 15 reviews)); "Met some great coworkers." ((in 9 reviews)); "I did enjoy the team that I was working with." ((in 6 reviews)); "Free food on tuesdays and Thursday’s." ((in 6 reviews))

What are the cons of working at GetInsured according to real employee reviews?

"Low pay but had some bonuses with performance" ((in 27 reviews)); "Management is aggressive in luring new customers leaving behind old clients dissatisfied." ((in 22 reviews)); "All of this is due to upper management relying completely on the word of three of the most unethical figures I've ever worked with in my career." ((in 13 reviews)); "Bad training" ((in 12 reviews)); "Finally, the Managers and Directors will maintain false documentation on you without your knowledge to present to HR when they’re ready to fire you." ((in 7 reviews))

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GetInsured

GetInsured Customer Service Representative CSR reviews

3.2

46% would recommend to a friend

(41 total reviews)

Chini Krishnan

68% approve of CEO

43% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

2.9

Culture & values

2.7

Career opportunities

2.6

Senior management

2.6

Compensation and benefits

Customer Service Representative (CSR) employees have rated GetInsured with 3.2 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. GetInsured is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

5.0

Nov 20, 2025

Amazing place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy work, Friendly and very helpful team leads. Motivation to grow

Cons

Random layoffs. No matter how great you perform you can still be randomly cut and not make it past OEP

3.0

Nov 20, 2025

Random

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Ongoing training and can get bonus incentives if you meet performance metrics

Cons

Ever changing and can be random with new updates and letting good workers go regardless if you’re maintaining your scores and performance metrics. You can be randomly chose for the RIF to be let go.

5.0

Nov 13, 2025

Enrollment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home Alone work

Cons

A lot to take in

Viewing 10 - 12 of 41 Reviews

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GetInsured

GetInsured Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

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Amazing place to work

Random

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