Giant Food reviews

3.4

50% would recommend to a friend

(1,862 total reviews)

Ira Kress

62% approve of CEO

51% positive business outlook

Giant Food has an employee rating of 3.4 out of 5 stars, based on 1,862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Giant Food employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Mar 1, 2013

Strict managers but simple job

Recommend
CEO approval
Business Outlook

Pros

After 4 years, I can say that for the most part, with front-end managers constantly coming and going, there is always at least one decent front-end manager who will always like you (as long as you suck up just a little bit). The hours are very flexible and as long you are serious about it, management will usually always let you request off the days you want (although the more you request off, the more they will start disliking you). The customers are sometimes extremely rude but that's something I'm sure all stores deal with. As long as you seem somewhat happy the whole time, even if it is just a ruse, you will succeed. I know that sounds weird but it's true.

Cons

Management is way too strict. Yes, the certain promotions need to be spread to the customers, but I don't need a manager constantly staring at me while I'm working to make sure I say everything perfectly. On rare occasions, especially at night, managers will be much more relaxed, but most of the time managers are constantly overlooking all of the cashiers to make sure they are saying hello, asking for the Giant card, asking if they found everything okay, checking items properly, asking about the current promotion, asking if they want help taking their items to their car, and telling them to have a nice day. One of those things is missed, and management will be all over you. They also want you to bag the items a certain way even though it is faster another way, but the way they tell you helps the stores overall IPM (items per minute) that they observe for each cashier every week. The whole systems is very flawed. Instead of providing good quality service, managers force a structured, number-based work environment.

1.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Rare stores will have amazing managers, its hard to find but there are some out there at Giant. can be flexible but it depends on the department. you have to wait 18 months for part time health insurance but its worth the wait. Union dues are high but needed.

Cons

Alot of managers do not understand the meaning of part time. Very demanding job for non-competitive pay. Store managers think that they are Gods gift to Giant and lack the google style of management. A lot of micro management with unrealstic goals. Love to write people up for everything and use the broad term, "failure to fallow instrutions." will not succed unless you are good at sucking up. Must work all holidays and will not approve off unless you are at the top. Majority of store managers lack professionalism and reasoning. Favoritism is a big thing and will get you promoted.

Viewing 1816 - 1818 of 1,862 Reviews

Glassdoor has 1,907 Giant Food reviews submitted anonymously by Giant Food employees. Read employee reviews and ratings on Glassdoor to decide if Giant Food is right for you.