Gigwalk reviews

2.9

53% would recommend to a friend

(21 total reviews)

Sriram Yadavalli

Not enough data to show CEO approval

49% positive business outlook

Gigwalk has an employee rating of 2.9 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gigwalk employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
1.0
Jul 7, 2016

Very Bad CEO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The location is excellent as it is just a few blocks from both Cal Train and BART. The office is dog friendly, and the remote workers come visit every few months for the company offsites.

Cons

The CEO is lost and there seems to be no hope in sight, and his larger than life ego is toxic. At this time the executive team is missing leaders for marketing, sales, and client services, and because there has always lacked a product market fit they're having trouble finding new leadership. Leaders have to go over the CEO's head to be successful as he's too focused on serving the two major clients. He also lacks the experience and creativity to provide input for the company's road map, and focuses on building power points for hopeless causes. It's a mess and turnover is high, don't be a victim of this poor leadership and go elsewhere.

2.0
Apr 27, 2016

Good People, Decent Product, Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at the company are wonderful, although most seem to be disgruntled about their day to day work situation. Most teams intermingle well, having lunch from time to time, and from the younger folks play beerpong, shoot pool, and drink beers. The Engineering and Product teams report to the VP of Engineering, who seems to be doing a great job managing his team and building out some incredible stuff. The stability of the product has increased dramatically since he’s joined, and overall the processes owned by the Product Managers and Engineers seem to be going well. They hit roadblocks here or there, but always come out on top. Sales has recently hit a dark time and is experiencing high turnover, but the company will be hiring a new VP of Sales in the near future, which should hopefully turn things around. The team is clearly unhappy, but hoping for better things to come. Signs aren’t pointing upward, but let’s just say after rarely collecting any commission, it can’t get worse.

Cons

The biggest flaw with the company is the executive leadership. Unfortunately, this group looks at the people that work here as their property, not human beings. You won't see any high fives, and you won't hear "wow team/person xyz did a great job this quarter! Let's give them a round of applause!" Not only that, but you won't hear anyone from the leadership team ask how your weekend was or if there are any good dinner spots in the city, etc. The CEO is new to SaaS, and that combined with his bias towards client executive leadership (vs the people using the product) creates a slightly toxic environment for the people on the ground doing the work. His leadership has created a highly customized solution for these few large clients, and sales is stuck fitting a square peg into a round hole when pitching to new prospects. He’s an operations guy with a manufacturing background, and has made it clear he does not have a proactive Gigwalk company vision/goal, but rather a reactive “build this for them because they’re paying us now” mentality. The company will continue to be mediocre until it finds a way to sell to the masses vs being an R&D dept for a small number of enterprise clients.

2.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a great place to come and learn things quickly if you are hungry. You really can contribute across different business functions. If you believe in the SaaS industry this company definitely has the potential to make a dent in the retail industry and you can play a role in that. Also, they pay fairly well although their stock probably won't be worth a lot ultimately.

Cons

If you are looking for a startup experience - there are tons of better places out there. Not that Gigwalk is completely horrible but there are just lots of better places out there - so do your homework. If you have just one job offer and you pick Gigwalk, you are in for a lot of bad surprises. Gigwalk still suffers from the day-to-day ego issues of a co-founder and the (latest, third) CEO is still figuring things out. Then sometimes have fights in front of the whole team so it can be pretty toxic in the office - and indicates the overall maturity of the leadership. At least three director level folks have quit in the last 12 months and those positions have not been filled so they definitely have a problem attracting and retaining middle management. The company has finally settled on a business plan after a lot of pivots but they don't have the patience to invest and execute over the long-term. They want results overnight and they are completely comfortable burning the team out over that. Just not ok and the results speak for themselves - every single long-standing employee has quit and moved on to better places. Why would you want to work here if you are confident and sure of your skills?

Viewing 7 - 9 of 21 Reviews

Glassdoor has 30 Gigwalk reviews submitted anonymously by Gigwalk employees. Read employee reviews and ratings on Glassdoor to decide if Gigwalk is right for you.