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      GitLab

      Engaged Employer

      GitLab reviews

      3.5

      54% would recommend to a friend

      (737 total reviews)

      Bill Staples

      39% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      GitLab has an employee rating of 3.5 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      737 reviews
      5.0
      Aug 5, 2021

      Huge opportunity for long term growth in a massive market

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The company was fully remote before the pandemic, with years of experience managing itself in a distributed way - The handbook is a powerful home grown productivity tool - The product is the best in its class - Stock options are generously awarded and have high potential for life-changing wealth for those who have joined pre IPO

      Cons

      - As the company grows, being a-sync has become less possible for those who are not ICs and there are more synchronous meetings that are required to attend - Current People Ops (HR) leadership could be stronger and more visibly engaged - In order to make specialized hires, not every new employee upholds or is interested in learning the CREDIT values and this is creating tension and confusion - Having a great product allows the company to be lazy in Sales/Marketing practices at times, yet still hit most numbers - Ongoing conflict between the iterative startup approach and need for more mature operational excellence can make it difficult to set/follow/understand mid-range strategy and plans - Communication silos are becoming a bigger challenge as the company goes 2+ years without gathering together in person (due to the pandemic)

      4.0
      Dec 12, 2020

      Awesome people, awesome company

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team at GitLab is genuinely the most talented group I've ever worked with. More importantly though, they're kind, thoughtful, and invested in making the company better. I genuinely enjoyed working with the people at GitLab, and met a lot of people I still consider friends after leaving. As far as the job itself, I learned a ton and was never bored. There are a lot of great internal resources and in-house tools that are really helpful in being able to solve problems. And just to be clear, customers bring some really interesting problems. It was really cool to see all the different ways people used (and broke) their installations. Working at GitLab was basically a neverending crash course in how to manage and maintain software, and I mean that in the best way possible. The benefits were probably the best of any company I've worked at. Health insurance was incredibly good, and they covered the majority of my family's costs. They allow people to expense training materials and are pretty liberal with what they will pay for - I've worked at places that have a similar policy but will then fight you on every little thing, and that was never the case at GitLab. Same with their unlimited PTO policy. They trust people to behave like adults, and I can't understand how nice that is. GitLab's dedication to process and operations is also a big selling point. I've worked in so many places where no one bothered to document anything, and the fact that GitLab spends so much time and energy on this is great. Their handbook is one of the most thoroughly impressive documents I've ever seen, and for the most part, its actual contents are extremely fair and thoughtful.

      Cons

      One major con that I noticed toward the end of my time at GitLab is that it's starting to feel like a big company, which wasn't the case when I started there. It was awesome to see such rapid growth, but in my opinion, they scaled the product and operations without quite getting things like communication right. There were a few instances of really big decisions being made behind closed doors, then being met with a lot of pushback when they were announced. It felt to me like these decisions were made non-transparently because leadership knew they would be unpopular, but it's also likely I don't have the full context. Running a company is hard, and so is communication, and to be clear, GitLab's leadership did things the right way more often than not. There are just a few specific instances that left a really bad taste in my mouth, so that's why I mention it. The biggest problem that I have is pay discrepancy via the "location factor." I live in an area with a decent factor, and I felt I was paid fairly for my work - but my coworkers in Latin America, for example, work just as hard as I did for about half as much money in some cases. My main gripe here is that pay difference is explicitly not based on cost of living, but "market rate." This might have made sense when remote-first work wasn't the norm, but it turns out there is a whole "market" of companies for me to choose from that don't penalize people for living in the wrong place. So even ignoring my moral judgment on this, it doesn't make sense anymore from a hiring perspective. I won't get into the effects this has on diversity and inclusion, but there's an obvious impact here as well.

      3.0
      Nov 23, 2020

      Fun while it lasted

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. You will receive a lot of help from your peers and leadership team if you ask for it and sometimes even if you don't someone will offer a helping hand. Good pay. Considering its remote i'd say the working conditions are excellent.

      Cons

      Its seems that if you are placed on a performance improvement plan its already kind of decided that you'll be let go whether you meet the requirement of the plan. May be overstaffed on the leadership side of the ball and in general. A lot of shake up happening during 2020 that has everyone a bit hyper vigilant and uneasy.

      avatar
      GitLab Response
      5y
      Thank you for taking the time to share your feedback with us. We're glad to hear you had a positive experience with our team and GitLab's working environment. As an all-remote company, we do focus on our team members' results (one of our core values) to measure success and growth. Our goal is always to coach our team and provide the resources to ensure each person is set up for long-term success, but we also recognize that working at GitLab isn't right for everyone. The handbook gives a great overview of how we measure and manage performance: https://about.gitlab.com/handbook/leadership/underperformance/
      Viewing 46 - 48 of 737 Reviews
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      ReviewsGitLab reviews

      Glassdoor has 805 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.