GitLab reviews

3.4

53% would recommend to a friend

(299 total reviews)

Bill Staples

38% approve of CEO

37% positive business outlook

Reviews by job title

299 reviews

Reviews about "Culture"

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5.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

-The ability to work anywhere asynchronously with your co-workers. The new found freedom gained with your loved ones and or family is life changing. -Working with highly motivated and highly intelligent individuals. With the company's core values, everyone is expected to be engaged for our and our clients betterment. -GitLab is an amazing product for DevOps and DevSecOps. There aren't any places you will work where you get credibility from industry peers by name alone.

Cons

-The company requires highly motivated self-starters. Due to the nature of a remotely distributed company with asynchronous work, you will need be scrappy at collecting data and good at your own project management. -While GitLab does a fantastic job of creating social events to kindle relationships between peers, it obviously will never have the same kind of social environment as an in-person employer.

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GitLab Response
4y
Thank you for your review. We are thrilled that you’ve had such an amazing experience working at GitLab and with the product! We agree that being a fully remote team definitely has its benefits and challenges, so we recommend all team members or anyone interested about 100% remote to read our Remote Playbook linked here: https://about.gitlab.com/company/culture/all-remote/
1.0
Dec 24, 2021

A nightmare

Recommend
CEO approval
Business Outlook

Pros

The product is good Most team members are good people and fun to work with. The salary is up to market standards

Cons

The worst management and executive management I have seen in my life. They make it very clear that "gitlab is not a democracy" and it is in fact fully reliant on how much your direct superiors like you. The sales organization is suffering the most of this. The handbook is useless. No one follows it, and those who do are blamed for doing so. There are no processes for hiring, firing, promoting or even set metrics. Direct managers have full control to do whatever they feel like doing with employees. Performance, quality, effort, and metrics are extremely ambiguous and untraceable, differs from person to person based on the whims of managers and no one can say you reached them aside from the manager's word of mouth. Criticism and objections are unofficially prohibited as long as they are coming from non-managerial employees. The culture is toxically positive. Passive aggression and favouritism is common place. No appreciation whatsoever for employees, and people just disappear daily with no previous notice. I would share more details, but the nda and contract threats and promises of legal retaliation prevents me from doing so.

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GitLab Response
4y
Thank you for taking the time to share this feedback. We are disappointed to read that your experience didn’t reflect the collaborative, inclusive, and supportive working environment we are aiming to foster here at GitLab. Please know that we take feedback like this seriously and will share your concerns with both the People Group and Sales leadership.
1.0
Dec 17, 2021

Wolves in sheep's clothing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing product Many truly good people The CEO is one of the most humble and kind you will see The remote environment is decent Salaries are within the market average

Cons

All people in GitLab are equal, but some are more equal than others. The handbook is suggestions and subject to major changes overnight, with most of it is over inflated and ambiguous. This is my opinion as it's publicly available. Toxic positivity. Management are Gods that have amazing powers to shape reality as they please. Visit the"leadership" page at the time of writing to know more. NDAs and Contracts. They are differently something. I have never seen a senior lawyer so shocked by a few pieces of paper before. Discrimination, retaliation and favoritism basically doesn't exist. Because they said so. There's a public page in the handbook at the time of writing titled "Process for Tracking and Escalating Glassdoor Reviews" with a point of, and I quote "Negative reviews about GitLab or our culture in general, at the company level: A People Business Partner or member of the People Group (in rare cases, CPO)". I got prompted various times during my first month to leave a Glassdoor review and now I know why. Lastly, people are expendable. A large number of "employees" are legally just contractors, making them vulnerable and protect GitLab from reporting the real world actual turnover rate. I wouldn't recommend GitLab to my enemies. Worst mistake in my career.

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GitLab Response
4y
Thank you for taking the time to share your feedback. We are disheartened to hear about your experience at GitLab and that your time here did not meet your expectations. Please know we have a process to track and escalate Glassdoor reviews because we take feedback like this seriously and want to ensure that leaders are aware of opportunities to improve.
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