- As the company grows, being a-sync has become less possible for those who are not ICs and there are more synchronous meetings that are required to attend
- Current People Ops (HR) leadership could be stronger and more visibly engaged
- In order to make specialized hires, not every new employee upholds or is interested in learning the CREDIT values and this is creating tension and confusion
- Having a great product allows the company to be lazy in Sales/Marketing practices at times, yet still hit most numbers
- Ongoing conflict between the iterative startup approach and need for more mature operational excellence can make it difficult to set/follow/understand mid-range strategy and plans
- Communication silos are becoming a bigger challenge as the company goes 2+ years without gathering together in person (due to the pandemic)