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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jul 11, 2017

      Still Crazy (fun) After All These Years

      Director of jobs and search operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have forged some incredible friendships, relationships and memories over the course of my time at Glassdoor, and I don't want it to end yet. Having been here longer than most, it has been a real treat watching this company evolve, scale and step up to each of the new challenges that we face. It's never a dull moment, and has always been a fast paced journey, and I am proud to be a part of it. People you work with here are generally motivated and hungry to make an impact and show value. Glassdoor has helped me grow and mature, particularly in engaging and communicating with peers and colleagues effectively, and while many companies may talk about trying to foster an open-sharing collaborative environment, Glassdoor actually puts it into practice. As in life, nothing is perfect and it doesn't always mean that every single interaction you are going to have here is going to be the most amazing one ever, but we strive to bring a general standard in these types of engagements. I think it subtly permeates through the org and relieves stress proactively for us, even when feeling like things are going as smoothly as they should. The culture has evolved and changed, and rightfully so. You can't expect the company to be the same company it was 5 years ago, when we were a fifth of the size. Through it all, there is still a solid rock and foundation which innately bleeds green, and it can never die.

      Cons

      Adjusting to scale has been a hard challenge. Like with most scenarios involving masses of people, it's hard to please and satisfy everyone. Because we have an open collaborative environment, it's not uncommon to hear those dislikes, groans or sighs of disapproval from some folks. The challenge has been keeping the course, and pushing harder through those moments of adversary and doing small corrections, rather than tacking so frequently and disrupting our line. We suffer a little bit from a resourcing and sizing problem, particularly in our core engineering areas. We want to deliver so much, but are not willing to really push and pony up for the resources for where they matter most. Moving fast comes at a price, and we haven't figured out which one to pay into, speed or efficacy.

      avatar
      Glassdoor Response
      8y
      Thanks for being part of Glassdoor all these years. I remember when we were a fifth of the size, like you describe, and I’m amazed by how far we’ve come, how much has changed and am excited for what Glassdoor will accomplish in the years to come. Our teams have taken on so much and putting jobs at the forefront isn’t new, but it is more focused than ever before. Your review is a great reminder to me to keep it up, and keep evolving our values to reflect the company we started and the company we want to be. We’re nowhere near done.
      3.0
      Jul 7, 2017

      I love this place! But...

      Associate account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor is one of the best companies I have ever worked for! The team I am on is amazing! I feel respected and supported by them everyday. In addition, I am surrounded by other like-minded individuals that push me to be a better version of myself everyday. These aren't just co-workers, but some of the best of friends and people I consider almost family. Our work environment is collaborative which I absolutely LOVE! There is an opportunity to learn and grow not only as an employee, but as an individual. Everyone is very passionate about what they do and there is no shortage of drive (until recently).

      Cons

      There is a reason behind my 3 star review. With an ever evolving business, I understand that changes need to be made. One of the perks of working at GD is an "uncapped commission," meaning if a rep performs well, the opportunity to make more money is there. Recently, we had a shift in our compensation plan that changed this. We were told that the reason quotas being rolled out in April were delayed was due to perfecting the compensation plans, yet we were to find out that the drastic changes were not communicated to our leadership and then to us. Now, we have capped commission and we've removed all bonuses for retaining current client base. All "bonuses" that we can receive for hitting our numbers each quarter are already built into our target, rather than extra money we can make after hitting full quota. This is causing those with extreme drive and passion to feel that's not enough - quotas are too high and impossible to hit.

      avatar
      Glassdoor Response
      8y
      I’m sorry to hear your frustrations. If you feel comfortable, I highly encourage you to reach out to me for a conversation. Part of my job is making sure our teams in every office have an understanding of where the business is going, what our goals are and the role they play along the way. It sounds like there’s room to make this communication better and I take responsibility for doing that, but I need your help. Please consider a conversation on this topic, and of course we can keep it confidential if you like. Looking forward to hearing more.
      5.0
      Jul 5, 2017

      Amazing team and great engineering culture

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great engineering talent, always willing to help and easy to collaborate with - Smart and hard working people all around - Onsite lunches everyday, beautiful office location if you're in the north bay or SF

      Cons

      - Commute can be expensive if you're living in the city especially GG bridge toll i.e. 6.5$ everyday, company should really reimburse this for the folks who come from SF

      avatar
      Glassdoor Response
      8y
      Thanks for sharing a review, and I’m happy to read that the smart and hardworking people around here inspire you, they do the same for me. Glad you’re on the team.
      Viewing 310 - 312 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.