Great Company, Uncertain Direction
Pros
Outstanding Senior Leadership, particularly in the Enterprise space. There are wonderful people in every part of the organization - the entire workforce is committed to the company's wonderful mission of connecting everyone with a job that they love. There is also incredible work/life balance.
Cons
Rapidly deteriorating internal processes - particularly Sales Ops along with some functions such as legal and finance - that ultimately inhibit sales rather than enable them. Some of these orgs are understaffed, too many of these processes exist in slack channels that aren't responsive. Strategically, there is too much of an emphasis on the Customer Success and Self Serve functions and not nearly enough focus on further product development and innovation that will help sales land new logos and help account management grow existing business. Lastly, the LTIPS are not the least bit meaningful.