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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jul 6, 2016

      A Breath of Fresh Air

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's so many good things that Glassdoor is doing right now to keep true to company culture while continuing to expand and grow. 1. Work/life balance is amazing. 2. The growing team in Chicago has hit the ground running and is working tirelessly to make Chicago the next big staple for Glassdoor and it's very fun to be apart of that. 3. Management here really cares about you and your career growth here. 4. Lots of free food and snacks. 5. Working for a company where people truly believe and value the what they're selling makes so much difference. There's so much passion for Glassdoor and that really shows across the board.

      Cons

      There aren't too many true cons I can think of right now. Everything I would consider a con would fall under the "growing pains" category. Expect there to be a learning curve with the job and a learning curve with the whole Chicago operation, it only started in January 2016. We can't have dogs in the office would be the only true con I can think of.

      avatar
      Glassdoor Response
      9y
      Thank you so much for this incredible review! As someone who has been with Glassdoor through thick and thin--and across the country--I could not agree more. We are at a point as a company where our rapid growth is impacting us in positive ways. Like any company of our size & stage, we are working through growing pains that leadership in Chicago (and throughout our four other offices) are consistently working to address. When we as employees offer our feedback, it helps provide transparency to our leadership on where we’re getting it right but also where we can course correct. As for the no dog policy, we are a bit limited by policies in our current building, but we are doing our best to not forget our four-legged friends--just check out our new Pet Wall! Our culture across the company, but especially out here in Chicago, is hands-down the strongest of any workplace I've seen and we truly value everyone who works here. We are continuing some long-held Glassdoor traditions, as well as the Buddy Program, so that our new hire classes feel at home and ready starting on Day 1. Glassdoor Chicago is not only here to stay, it’s here to make powerful difference. Glad to have you as part of the team!
      2.0
      May 14, 2020

      Downhill tumble

      Am
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor has given me the best friends and managers I have ever had. The Mangers and Directors really did believe in their team and made work enjoyable. I will forever be so thankful to have met these people. Christian, please do not take credit for giving me my friends with your canned review response.

      Cons

      The CEO and Senior Leadership team really left everyone in the dark of how much of a mess Glassdoor has been for the past 11 years. I'm very excited to see how the Indeed merger plays out. It is laughable how the CEO is blaming the layoffs on COVID. These layoffs would have happened regardless. COVID just sped up the process, so Christian can get a fat check quickly when it all plays out. Christian, you have absolutely destroyed Glassdoor's culture all within a 30 minute conference call. After you get your payout when the merger officially happen, it might be worthwhile to go back to a Leadership 101 course in college. Perhaps you could even learn a little bit from the amazing Managers and Directors you let go with no warning.

      5.0
      Jul 17, 2017

      Finally, A Company That Feels Like Home

      Editorial director
      Recommend
      CEO approval
      Business Outlook

      Pros

      After 15 years in my career, I've finally found a company that truly fits 96% if not more of my needs, wants and desires. It is the perfect place for me in my life right now, professionally and personally. I used to think that a job could only be but so good -- that it could only satisfy two of the three major requirements (pay, people and project). My husband says that he learned in business school that you will, in fact, only ever get two of the three. However, I have found all three at Glassdoor. A great salary, funny/hard-working people and a project or work product that challenges me every day and gives me the autonomy I've been looking for. It's a senior start-up, as I like to say. Glassdoor has the nimbleness of a start-up with none of the uncertainty. It has the professional polish of a large company without the politics or bureaucracy. It's a great place for those who know what they want and have the drive, passion and mid-career experience to make it happen.

      Cons

      As a member of the marketing organization, I don't experience many of the downsides that others might. Overall it's a very strong organization. However, to provide balance, here are the areas that need improvement: -Clear focus on business objectives and resources. While there is so much to do with the product and in the space, Glassdoor is only 750 people. Prioritization is key. To do everything we want to do, we'll have to either focus on the 80-20 rule more, or hire more people. -Location. I love working on the waterfront, but the commute is hard for 85% of the company in Mill Valley. A larger SF office with opportunities to work from there would be great not only for current staff but for our recruitment and retention efforts. -People of Color. No need to beat around the bush, I'm not talking about "diversity." I'm referring to actual people of color in our ranks. We need more. We have diversity of thought, gender, socio-economic status, etc. However, Glassdoor truly struggles with hiring and retaining people of color. It's no longer okay to say that we're not as big as our contemporaries and, therefore, cannot put the emphasis on hiring people of color. It's imperative to our innovation and growth that we invest in racially diverse communities.

      avatar
      Glassdoor Response
      8y
      I am so glad you’re part of this team! Words like these help remind all of us why we come to work every day and I’m so happy to see this job is the right fit for you. Your review is a great reminder to me personally that we need to be mindful of prioritization, not just projects and OKRs, but in what we prioritize when it comes to valuing important things like diversity. We are passionate about this and looking for ways to do exactly what you’re pointing out as so important. Thanks for taking the time to share this review.
      Viewing 76 - 78 of 1,113 Reviews
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      Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.