Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

People care. People believe in the vision, and they believe in their peers, and go to lengths to show both of these to be true. This applies to interns and execs equally; drop by Robert's office to see how true it is for yourself. The culture reinforces itself when you see how hard people work to build something awesome, it's really inspirational. Flexible schedules. You're adults; if you can accomplish your work, you manage your own time (normal caveats apply, of course -- physical presence is still important, and there are only so many meeting times that will work for most people). Sweet perks - Free catered lunches, on-site gym, free bootcamp/Crossfit classes (yoga will be returning as well), some health/exercise related partner discounts, ping-pong, arcade games, beer on tap. Making a difference. Working here gives you an opportunity to positively affect people's lives across the workforce. Even better, it's universally applicable. Is there something that annoys you about work in general that you don't think needs to be that way? Here's a great place to start trying to work on that. Good brand. People commonly not only recognize but actually like the company, which gives super positive vibes. (Obligatory shout out to the awesome PR team!)

Cons

The first 2 aren't really hard "cons" as much as reminders that this is a bustling tech company, not a haven of freeloaders enjoying overcompensation and perks: 1) Things move very fast, and change is constant. Employees must be able to keep up. 2) Crunch time is no joke. Engineers might see long hours on a per-project basis, and salesmembers see it with the seasonal business. Other departments likely have similar waxes. I questioned whether the finance team ever left the office for months (during times I was working 11-12 hour days, no less). Bureaucracy is growing. As the company grows, so come more layers that slow everything down. This is exacerbated by new hires higher up on the food chain since they need to ramp on more things. Zero-to-market time on products has taken a hit. MVP delusions. Many products are initially built as lightweight as possible, or the "Minimum Viable Product" with the intention of filling out later, but... never quite get filled out. This mindset hurts engineering as much as it hurts the product by encouraging hacky, non-reusable code. A bit behind the tech curve. The product brainiacs (I don't mean that in a bad way; they're just smart) drive their roadmaps with gusto, leaving less time for engineering innovation and infrastructure. There have been some internal drives to address this, but there has been little penetration.

5.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I absolutely love this company and can honestly say that I am as driven to succeed and passionate about the mission as the day I started. I have experienced huge change in two years which has been a real thrill, yet I feel like I am only just getting started. The camaraderie is great and the people I work with are real friends. In London we are a small team and we look out for each other. I really appreciate the opportunity that I have been given and my favourite part of the job is that we are breaking new ground in Europe. The senior management team are fantastic and I have a lot of respect for them. I believe we will be very successful and we are going in the right direction.

Cons

The hours are often quite long since we always have a lot to do and we have to conduct a lot of conference calls with the US near the end of our working day. The salary and bonus are good but the benefits are not yet up to scratch. There's a lot of pressure, which might not suit everyone but I don't mind it. There has been huge growth and a lot of new senior hires recently so it does feel like we have lost some of the early start-up vibe at HQ. In Europe we are still scrappy though. Overall, the cons are really minor.

5.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

The engineering team is comprised of good people. Large engineering teams commonly have their share of high egos, but, refreshingly, there are no jerks here. There are 2 engineers in my management chain, including the CTO, and they are both people I trust, respect and learn from. Glassdoor is well-positioned as a business. Users can find open jobs, like they can on any other job site, but they can also discover what it's like to work at each company & how much money they can expect to make, right on the same page. That's a useful & powerful combination. The ceiling is high and the road ahead is exciting. The core infrastructure team is great. Our stack, architecture and processes used to be quite dated, but we're catching up. It's a fairly transparent company. The CEO answers anonymous questions every few weeks. I hope that's a channel we never lose.

Cons

The usual growing pains - communication, meetings, cross-team care & coordination - all take up time that could be spent coding away to glory.

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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.