Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 3, 2016

Strong culture with an amazing mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor has a great culture based off of transparency. There's trust within the employees and trust within the executives to deliver and continue building our mission. Management is strong and work/life balance definitely exists here. Love the open collaborative environment, dogs around the office are a plus, and perks are incredible.

Cons

While the office is beautiful, a more accessible HQ would help the employees commute and help attract top talent. A 401k matching program would be helpful too.

5.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

First of all the culture is great, everyone I know are always ready to help, everyone is friendly and mostly in a great mood, that is because pretty much everyone is exited about our mission and vision, I think there is a great future to the company. Management is very accesible and open, they care for the individual and listen. There is also a bunch of talent and you can see how the architecture, and over all code get's better and better.

Cons

Technology wise they are not on the forefront, you can see this as an opportunity to really impact and contribute to better the code, but some people might see this as a turnoff. Again this is by no means a reflect on the knowledge and talent of devs, is more of legacy and honestly time because the company is growing extremely fast.

4.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Glassdoor has changed my life for the better by giving the chance to earn the right here, there is no doubt about that. You have all the perks of top flight SF start ups that make your day to day easier, but in Marin. Lots of people just do the easy Marin life and you can tell they won't ever leave this place because the quality of life working for a company like this in the north bay, You belong to a company who's mission is amazing and brings power to the people. As a sales rep, you often know exactly who and what you need to target in your book, and glassdoor is something no company can ignore. This isn't an organization that counts dials and they try to not micro manage but it's inevitable at times. You have so many outside sources, like candidates bringing up glassdoor reviews in interviews, to keep you relevant and top of mind to prospects. Robert is as good as it gets when you think of a top leader to work at the company. His vision we've all joined him on is pretty evident. I get out of bed every day coming in to kick butt and it's easy to do so with him at the top. The vibe is the office is generally awesome as everyone is super eager to help you out, professionally or personally. Some of the most fun you can possibly have at an office is here, but it's not overly fratty or anything like that, that some sales cultures turn into. People here are insanely talented and smart, the turnover is low, as glassdoor usually nails who to hire, and people who end up here perform to their manager's expectations.

Cons

As far as all the frustrations around comp,Sales op complications, territories and quota, everyone else on here has already said it. I don't want to echo the thoughts so I'll add some that have been understated. We MUST do something about our comp. It's killing the morale every day here. Yes, BCR's and Quota goes down as revenue goes up at start ups, but the fact that the plans are very sub par compared to the Bay Area, and at best you'll have to do a lot more work for the same OTE. The front line sales team has exceeded expectations every year and told how hard our goals are but how important it is to hit them. So we produce and get not a raise in OTE, but essentially a cut, and at best the same pay with a of a lot more work. Yes, we need to be smart how we run our business (see the horror story that is another SF HR firm) but we can within reason help the team. Company has been cutting costs left and right, from the desert table at lunch to headcount. We get that the company is trying to tighten up the bottom line as much as they can but us sales folks who have hit HUGE targets every year were led to believe by middle management we'd adjust for cost of living in 2016. I know Glassdoor admit's we can go elsewhere to make more money, and we have stock, but we love this company and this mission. We do not want to leave because we can't afford the life we'd like. And, the stock sales people are given is miniscule compared to others. As far as selling glassdoor, most people aren't sure what we sell! Seems like it should be an easy sale and a must have for company's right? Unfortunately no, the products are limited and we basically use our amazing and game changing concept to fuel sales. Second thing anyone considering a sales career here, is your joining a firm who's vastly in the customers favor, and will always lean towards the users ( who don't directly generate revenue) rather than the B2B org. The solution to sell to firms is really straight forward and simple, but we've struggled (as the whole jobs industry in general) to innovate. We should have lapped our competitors by now, our concept is lightyears ahead of anything anyone else can do but still customers have to opt to legacy platforms because we can't meet their needs. This is fine as many other company's are user focused, but the value of the product you sell 100% relies on the traffic numbers our site pulls.

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Glassdoor Response
10y
Thank you for your thoughtful response! You're right, we do fix things and this is no different. While change doesn't happen overnight, we're doing our best to make the changes as quickly as we can. And we'll continue to make changes in order to get things to where they need to be. As we head into FY17, we have the strongest team and potential in front of us that we've ever seen. It's going to be an incredible year of growth, thanks largely to this team.
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.