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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      May 24, 2017

      Exciting company where you can make a difference and work alongside great people

      Partnerships
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved coming in to work every day. The team are all so lovely and respectful and the work environment is great. Everyone is very driven about the Glassdoor mission and very passionate about their work. Glassdoor as an employer is super flexible and appreciates the work/life balance of their employees. You also get a lot of opportunity at Glassdoor to use your skills and develop professionally. It's still in many ways a start-up which clearly isn't for everyone but really what difference do you expect to make at the alternative, a 10k+ employees professional network company based in central London? If you want to really contribute and feel like your work makes a difference then you should work for Glassdoor. The direct management in my team was very supportive, great mentors and anything but micro-management. Generally Glassdoor doesn't really do micromanagement which also means you should know to manage yourself. Other pros are the competitive salary, great office location, nice team events, progression and autonomy. Talking for the London office, I wouldn't say the negative reviews really give an accurate idea of the work environment. There's challenges that come with any start-up but most comments do not resonate with my experience in any way. I can truly recommend Glassdoor to anyone that is looking for a meaningful job, with tons of learning opportunities, room for growth, amazing colleagues and a healthy work environment.

      Cons

      I had no reason whatsoever to leave on my own initiative for above reasons but the company decided to let me go due to focus shift away from most EMEA markets. Very disappointing and sad but I respect tough decisions need to be made in order to move the business forward - although in all modesty I believe this was a poor decision made by higher management as I (as well as my colleagues in the other markets) build up tons of relationships within industry and media landscape that will be hard to rebuild when focus will be shifting back to those markets. In addition to that we took on so many different tasks outside of our original jobs such as sales, marketing, pr, etc. (which I loved as never a day was the same), while getting paid for 1 which is a pretty good deal for the company I'd say. It's like spending ages on building a sand castle and then kicking it in. What monster does that, no offense. Anyway I'm all for flexible redundancy rules but perhaps in a more constructive way.

      avatar
      Glassdoor Response
      9y
      Thank you for sharing such detailed feedback, it’s meaningful and incredibly helpful. As we look for ways to improve & change, we will certainly take your words into consideration for the future. Hope you are doing well in your next endeavor!
      4.0
      Mar 12, 2016

      In at the Ground Level as an SDR in the EMEA office.

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's so exciting to be part of Glassdoor at this early-stage. We literally had to "build our own desks" when we arrived as the first 10 people in the Dublin office. This phrase is central to Glassdoor's culture, signifying the GRIT and self-motivation you need to succeed at this stage of our growth as a company. SDR's, AE's and AM's all work in the same room so there is loads of collaboration and craic in the office. I learn something new every day; ranging from different sales techniques, ways to organise my day and how best to maximise my hours in work. I also laugh every day which I think is really important. There's a lovely mix of personalities in the office and we work well together. As an SDR we learn everything about our sales process from the ground up and get a huge insight into the business - my previous experience was not in a tech environment so this is so valuable to me. We got stock options when joining the company which really makes me feel like I have a real investment in our success. It's great to know every deal that I help create contributes to the value of Glassdoor, which will benefit me and my colleagues in the future. We're looking to hire 100 people in the next 18 months so there is huge potential for growth here within the company. I'm already helping in the interview process with potential hires and I feel like my opinion is heard in the office. I'm really excited for things to come. There are no structure work hours and unlimited holidays which is fantastic. Even though this does generally fall into a 9-5 work day, it means that if you need to go to the bank or the dentist or take a day, there is no issue. It feels like we're being treated as adults - this is of course all dependent on performing well in relation to your targets - like any sales environment. Exciting times!

      Cons

      As SDR's we didn't get to go to San Fran for our yearly sales kick-off and training. This was disappointing because we feel like we missed out on a great opportunity to learn more about our company's culture and values. It's great motivation to get promoted to an AE or AM and go over for more training but it still felt like we weren't as valued as other employees who went over for training. We don't get all the perks of other tech companies in Dublin like free food, free gym or employer pension contributions. That's to be expected at our early stage and I'm sure that will all happen in the future. It's something to be aware of if you're coming from somewhere where everything is looked after for you. This office is scrappy and proud to be, it can be tough at times but that's what you're signing up for. We don't have employer contribution to pensions yet and have requested our phone expenses form (worth €40 a month) a few times but no word back from HR yet. I'm sure this is all part of the growing pains in such a fast-growing Company but it can still feel frustrating. Glassdoor's brand is still growing in the UK so a lot of our sales work is educating companies on the importance of getting engaged on their Glassdoor page. Again, this is expected to be the case in a growing company and it makes passing on good appointments to AE's even more satisfying.

      avatar
      Glassdoor Response
      10y
      Great to hear that you're enjoying the role so far - agree that we are at the start of an exciting journey as our Dublin office grows and evolves. I love the quality of the team that we've assembled so far and I'm sure that we are going to enjoy great success in the months and years to come. You're right that we are very much at the start-up end of the spectrum in Dublin. That does have its pros and cons. On the positive side, you have an opportunity to make a real impact, help define and build our culture and have your voice heard clearly by everyone in the team, me included. On the cons side, you're right that we're still building our systems and processes - and indeed desks in your case! We won't always have the same perks and benefits that folks in other offices have - that's because we're trying to find the perks that make sense in each office. It doesn't make sense to provide lunches when we're in such a central location surrounded by good, healthy (or not) lunch options - but since everyone comes in by public transport, drinks after work to celebrate our successes are much more practical than in California. Having said that, with Aisling's arrival to lead HR we are going to be looking holistically at our benefits offer to see where there are opportunities to improve - so watch this space. In the meantime, enjoy the ride. As you point out, when we've grown to 100 people in Dublin these are the "good old days" you'll be reminiscing about. It's a special time and you're one of the few that will be able to say "I was there". Diarmuid
      2.0
      Jul 17, 2020

      Just A Number

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited Holiday Flexible Working Lots of Great People Great Product Line

      Cons

      Lack of transparency when it comes to future planning. Most of us feel like just a number during this transition period and we're doing a lot of hard work for no reward. Lots of change recently and more to come but when it comes to communicating the change it's been horrific. A change is announced then that change changes and then changes again. During some recent changes some of us told SLT here are some problems that we'll face and they were ignored and now the problems are at our door and they're now trying to correct them. All we ask is to be heard and to also know the UK is different to the US. With the new structure the pay and commission is not aligned within teams and it's all but been swept to the side. In many cases we aren't rewarded on all of the work we do and it just gets passed off to someone else to benefit from with the explanation that that's the rules sorry about no exceptions.

      Viewing 955 - 957 of 1,112 Reviews
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