Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Depending on the role you have at Glassdoor, you can own, market, sell or develop a product which is not only highly influential but one that everyone wants to talk to you about. Pretty cool right? How often do you get to say you’re working for a business which is truly disrupting an industry? Well, Glassdoor is. And, at the very least, a job here will mean you immediately become an attractive candidate to all sorts of companies, from small start-ups right through to larger established businesses looking for someone with experience in a top-tier US-based tech company. After more than two years, I remain as committed as ever to the business because as well as always trying to be a loyal employee, I also believe and understand the mission. That’s of utmost importance. If you don’t believe in the mission here (or are not a good fit), you won’t last very long. This company is extremely agile and can make quick decisions if they notice something isn’t quite right. I like that. Personally, I work with an exceptional bunch of individuals from my senior leaders based in our San Francisco HQ to my colleagues and friends here in the London office. Our CEO is seriously impressive, authentic and transparent, will give you face time if needed and makes an effort to get to know you. In my experience, the same can also be said for our senior leaders who now come to London/Dublin on a quarterly basis. Perform (or try new things) and you’ll be handsomely rewarded. Hide and you’ll get found out.

Cons

We’ve spoken and Glassdoor has listened. Both London and Dublin office spaces are being upgraded and the benefits structure is being looked at across both European teams to fit the needs of most. I think HR/senior leaders will be the first to admit that they dropped the ball in terms of setting up a competitive EMEA benefits package when we launched a few years ago, but it’s great that we’ve all had frank and open conversations about putting this right. This was a major con, but slowly we’re getting there. In terms of benefits, perks and office spaces, we are still some way off the likes of Facebook, LinkedIn, Expedia, AirBnB, Uber et al. And that’s okay, because we are just not there yet as a business. But, if that’s what you’re after/expecting, simply don’t apply and come back in five years. Our founders also started Expedia, so they know what they need to do to get to that level.

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Glassdoor Response
8y
Thank you for your review. Glassdoor strives to be an open and transparent company and I am glad to hear that you feel your input has been heard in a range of ways. We're glad you're part of the team!
3.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Glassdoor Dublin is home to our super talented and passionate teams including Marketing, SDRs, New Business, Customer Success and HR. What I enjoy most about the Dublin Office are the inspirational people I work with every day, who believe in Glassdoor and our mission to help employers hire informed candidates at scale. We genuinely enjoy spending time together both in and outside of our temporary home in Regus; whether that's going for a run at lunchtime or enjoying a couple of pints in the local pub, where we had a great evening with our CEO, Robert, and his wife when they visited the office a few months back. As pioneers in Dublin, we have the honour of building our flavour of Glassdoor's culture, which is unique to Dublin and it's amazing to see it evolve and grow as we do. There is a world of potential for Glassdoor in EMEA; don't be naive, it takes hard work and determination - long hours and flexibility and that is not for everyone, and that's ok. Every day I am challenged to find a new way to move forward, find a solution to a new problem that I haven't met before and that's part of the reason I joined. You need to hold yourself accountable, no one is going to do it for you and it's up to you to find your way to make yourself successful. No one on the team should fear failure, if something goes wrong we share what happened, discuss what we learned and how we will avoid repeating the same mistakes as we move forward. We are on the crest of the wave in EMEA and I am excited to see what the next 6-12 months will bring for Glassdoor Dublin.

Cons

Working for Glassdoor, I understand how powerful reviews are, and my intention is to collaborate on how we can make Glassdoor Dublin even better... As a remote office finding our own way, we have a host of challenges specific to Dublin; from IT and facilities to consistent processes and structure which can take its toll on team morale over time. It can sometimes be frustrating when there is a lack of guidance and it feels like we are battling to catch up as opposed to getting ahead of where we should be as the great company that we are. I am confident that we will get there, as a team... it's what we pride ourselves on as a company, our grit and determination; and we need to see more inclusivity and autonomy to enable our shared success in EMEA.

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Glassdoor Response
9y
This kind of thoughtful feedback is helpful as we branch into new markets and offices worldwide. I agree with you, we have SO much potential in the Dublin office and beyond. Getting support from the U.S. is great, but we also have the opportunity to operate locally. I’m proud of our team for having a can-do attitude That said, I’ve made sure all our sales leadership hear this sentiment so we can be even stronger and learn from one another.
5.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros! Number one is that there are great people working at Glassdoor not just in Dublin but beyond. Everyone is extremely friendly and helpful and will do all they can to help you achieve and succeed. While you will always be busy and it's not 9-5 (some days you come in earlier and go home later), there is always an element of fun and humour in the office. Salary, bonus and benefits are great compared to other similar roles in tech startups. The role itself is demanding and good organisation around calendar, email and phone calls is key to being successful. Training for everything is provided but you do need to be a fast learner to take it all in. If you like working in a target based environment then being an SDR at Glassdoor is the perfect job. As the company is still so new in Dublin and Europe, it has massive potential for growth and that makes it a really exciting project to be part of.

Cons

As a new project in Dublin there are still some teething problems and the office is somewhat 'scrappy' but to be honest that is to be expected. Myself and other fellow starters had delays in getting our laptops and phones sorted and this impacted on our training I felt.

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Glassdoor Response
9y
Glad that you're enjoying the experience so far. We've come a long way since we opened the office just 6 months ago. For sure, there's still a lot of "scrappiness" but as you say, that's to be expected in the early days of a new office - in fact, for some people it's part of the appeal of joining us at this stage. That and the massive growth potential you mention. I agree that we definitely feel the impact of not having on site IT - we're working on a solution and learning from issues that have happened. As for training, as we reach critical mass I expect this to get better. In the meantime, if you have any other suggestions for ways to make things better feel free to bring them to me directly.
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.