Global Payments reviews

3.5

55% would recommend to a friend

(1,717 total reviews)
avatar

Cameron Bready

64% approve of CEO

50% positive business outlook

Global Payments has an employee rating of 3.5 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Payments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits seem to be above average for Henderson, NV. People are nice to work with. The Building person tries very hard to make it fun.

Cons

Some Management is tough and driven and does not always tell you exactly what is going on. Hard to read what is really needed and the way they want things done changes a lot. They can also embarrass you in front of others.

2.0
Jan 18, 2016

POS Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide extensive and friendly training There is a goodlife in the same complex and they offer corporate deal Benefits kick in only after 1 month and not 3 like most places Benefits are ok but nothing special People are there to help when you have questions

Cons

-Broken old chairs so everyone is always swapping them, one day you come in and your chair is there, one day your spending minutes of your morning looking for a working chair instead of drinking your coffee -Incompetent management -They pay by the hour so you only bank 37.5 hours a week with no paid lunch -No room for advancement -The company itself has completely incompetent customer service value and the poor way that merchants get treated reflects that in the company processes. Half of your job is to basically be the punching bag for angry merchants so that GP does not have to deal with them for being so incompetent and shady. -There is no value into the employee either

5.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

- Fairly flexible working schedule - Really good benefits. In an age when most large companies are providing lackluster health insurance or cutting 401k contributions, Global Payments seems to at least be mindful that morale is important to their success. - A great group of people. Pretty much everyone I have interacted with has been competent and seems like a pretty good person to work with.

Cons

- A good deal of resistance to implementing new techniques and strategies, but that's pretty common in a large corporation. - The ticketing system is abysmal.

Viewing 1627 - 1629 of 1,717 Reviews

Glassdoor has 1,861 Global Payments reviews submitted anonymously by Global Payments employees. Read employee reviews and ratings on Glassdoor to decide if Global Payments is right for you.