Does Globe Life pay their employees well?

According to anonymously submitted Glassdoor reviews, Globe Life employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Globe Life. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Globe Life?

42% of Globe Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Globe Life 2.6 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Globe Life?

Customer Service Representative (52) , Insurance Agent (41) , Sales (15) , Sales Representative (13) , Agent (12) , Customer Service Representative (CSR) (12) , Sales Associate (12) , Business Analyst (11) , Benefits Advisor (10) , Insurance Sales Agent (10) , Life Insurance Agent (10) , Supervising Agent (9) , Licensed Insurance Agent (8) , Customer Service Advocate (6) , Intern (6)

What are the pros of working at Globe Life according to real employee reviews?

"People are great and you'll learn fairly fast how to do your job correctly" ((in 47 reviews)); "Excellent trainers and coaches, work from home" ((in 26 reviews)); "The benefits are great and so is the pay." ((in 24 reviews)); "I had great coworkers that were there to help me develop my skills and have a positive professional experience." ((in 15 reviews)); "It’s a great opportunity if you are looking to lead" ((in 15 reviews))

What are the cons of working at Globe Life according to real employee reviews?

"Pay is low compared to industry average" ((in 43 reviews)); "Poor corporate culture and management doesn't seem bothered by it." ((in 30 reviews)); "No training" ((in 19 reviews)); "Commission only is the only thing that sucks oh yea and let's not forget about all the chargebacks you'll get if someone cancels" ((in 16 reviews)); "Managers unprofessional" ((in 13 reviews))

What are employees saying about Globe Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Globe Life layoffs and their outlook for job security at Globe Life in 2026.

What are the top reviewed Globe Life locations?

McKinney , Dallas , Oklahoma City , Houston , Tampa , New York , Columbus , Los Angeles , Austin , Texas City , Waco , Indianapolis , Omaha , Chicago , Phoenix , Charlotte , San Antonio , San Diego , Asheville , Raleigh , Arlington , Minneapolis , Memphis , Evansville , Fort Wayne , New Orleans , Shreveport , Pittsburgh , Columbia , Gainesville

Globe Life reviews

2.8

42% would recommend to a friend

(604 total reviews)

Frank Svoboda and J. Matthew Darden

63% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (604 reviews)

Ratings by demographic groups

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Globe Life has an employee rating of 2.8 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Globe Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

604 reviews

2.0

Feb 17, 2023

Confidently Incompetent

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

They have remote options They say you can move to different areas in the company based on skill, rather than just credentials. How true that is, I don't know. The system software setup is antiquated, but from what I've been told, it's a huge improvement from what it was just last year

Cons

The training is not about preparing you for the job, it's about getting you on the phone. You learn exclusively on your customers. There is no sandbox for trainings. They do not respond to emails within the week, if at all Because of the poor use of software you talk to a lot of angry customers no time to recover in between calls

Globe Life Response

3y

Thank you for your review of your Globe Life employment. We're sorry to hear your current experience isn't meeting your expectations. Your situation is not indicative of our management style and we apologize that this is your experience. We invite you to email us at feedback@globelifeins.com with more details so we can look further into your experience and the improvements that are needed in your department. Thank you for sharing this with us. We look forward to hearing back from you soon.

3.0

Feb 2, 2023

Move from Different Areas in Customer Service

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to learn other areas with Customer Service. That’s what it appears on the surface. The working hours are great, no nights or weekends.

Cons

Great opportunity to learn other areas., but it lacks real supportive training. It’s quick and not consistent. The training material is outdated & you don’t know till you make a mistake. As you’re learning and moving from one area to another, you’re told in 90 days you’ll get a raise, and that does not happen.

Globe Life Response

3y

Thank you for your feedback regarding your time at Globe Life. We're sorry your employment experience didn't completely meet your expectations. Improving our employee experience by listening to former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email with any other relevant details of your experience to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your former department.

3.0

Jan 18, 2020

It'll pay the bills, brace for tediousness.

Add-on sales

Recommend

CEO approval

Business Outlook

Pros

Decent dental insurance, pay isn't really bad considering you're calling existing policy holders.

Cons

Better find a friend in management or start kissing up because that's about the only way to move up. I worked in several departments and the nepotism doesn't end... Unrealistic goals for the long-term. Short-sighted management that don't really seem to be in touch with the people under them, maybe a corporate structure issue anyway?

Globe Life Response

6y

Thank you for your feedback regarding your Globe Life employment. We're disappointed your Globe Life experience isn't currently meeting your expectations. We continually look for ways to improve our employee experience and listening to current and former team members will help make this possible. Thank you for your contributions to our team and customers and we wish you a successful and productive future ahead.

Viewing 70 - 72 of 604 Reviews

Jobs at Globe Life

Customer Retention Representative (Remote)

Customer Retention Representative (Remote)

Data Entry/Mail Claims Representative - LG04

Support Specialist (Hybrid)

PR Coordinator (Hybrid)

Globe Life

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Confidently Incompetent

Move from Different Areas in Customer Service

It'll pay the bills, brace for tediousness.

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