Globe Life reviews

2.8

42% would recommend to a friend

(604 total reviews)

Frank Svoboda and J. Matthew Darden

63% approve of CEO

51% positive business outlook

Globe Life has an employee rating of 2.8 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Globe Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

604 reviews
1.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. Decent training.

Cons

$16/hr in 2024 is laughable. hands down had the worst hardware/system issues which they would always blame the reps. Extremely micromanaged by individuals that could do it better. Superiority complex from anyone not taking calls. Ask you for a doctor's note but it doesn't matter. The call volume is nauseating and they expect all the work to be done for that call within 5 minutes and give you 10 seconds after a call. So if you didn't do what the customer needed, too bad. I was terminated even though I had a note for my absence due to covid. Honestly they'll getting termed was a relief cuz I dreaded having to come work here the short time that I did. I was a top performer in terms of QA and average handle time and that meant nothing to them because I was out sick.

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Globe Life Response
1y
Thank you for your feedback regarding your time at Globe Life. We're sorry your experience didn't meet your expectations. Improving our employee experience by listening to current and former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email with more details of your experience (please include this Glassdoor review) to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your former department.
3.0
Aug 5, 2024

Tough cookie

Recommend
CEO approval
Business Outlook

Pros

Flexibility/Work Life Balance are the biggest Pros.

Cons

1099 life can be a roller coaster. Especially when competitors are doing open enrollment in the Spring.

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Globe Life Response
1y
Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to Globe Life and our customers. We're sorry there are aspects of your agency experience that aren't meeting your expectations. So that we can look further into your situation and take the necessary steps to improve these issues we invite you to send us an email to feedback@globelifeins.com with more agency details. We look forward to hearing back from you soon.
4.0
Aug 1, 2024

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Environment and atmosphere was good in office…benefits & PTO great…easy to move up & apply for other positions…but now we work from home since Covid…

Cons

Very strict attendance policy. They go by points and it doesn’t matter the reason. No wiggle room.

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Globe Life Response
1y
Thank you for your feedback and for your years of service to Globe Life and our customers. We're glad you enjoyed the positive work atmosphere; the benefit plans we offer our employees while having the ability to work remotely. We also appreciate and welcome your suggestions. If you could please send us any additional details to feedback@globelifeins.com so that we can look further into the improvements that are needed in your department. We look forward to hearing back from you soon.
Viewing 124 - 126 of 604 Reviews

Glassdoor has 699 Globe Life reviews submitted anonymously by Globe Life employees. Read employee reviews and ratings on Glassdoor to decide if Globe Life is right for you.