Go! Retail Group reviews

The company basically under ABN and Licence agreement demand extremely long working hours and low commission with many UNPAID HOURS or hours whereby you are assembling stands, counting and categorising thousands of calendars that they send to you in no order most of the time. I was then charged thousands of dollars at the end of season which was FULL PRICE for the calendars when the customers practically got them for nothing at the end of season. It is downright EXPLOITATION. Many demands, suggestions of hiring staff when you work out you are only earning about $10-$15 per hour. Many costs such as truck hire, staff to help set up stands and move into shopping centres, scanning stock to other stores, stripping barcodes, NONE OF THIS IS PAID FOR. Even had the cheek to ask licensees to take competition entries, and then type all the names and email addresses of them!! many hours work as well. The commission offered and the sales targets were achievable, but mainly because I worked extremely hard, and am a top salesperson, upselling etc. I would not recommend anyone do this . It is akin to slave labour, and to charge full price for missing calendars taking thousands of dollars off me, and not supplying a REPORT even listing the titles. I am taking legal action against this company. What a CON< and the company needs to be investigated which I am organising as well. It can be classed as a SHAM CONTRACT if it is proven, they set it up to basically obtain SLAVE LABOUR. At the end of season, not even an email thanking the slaves. The stand they supply is not able to be policed properly at all, when serving at the POS you are unable to see any other customers. The cover at night they supply can easily be lifted and trolley filled with calendars. No alarms, no security lights, nothing to deter shop lifters like cameras, WHY SHOULD THEY SUPPLY ANYTHING WHEN THEY ARE RECOUPING EVERY CENT off unsuspecting Licencess. AND NO PROOF EVEN OF WHAT THE CALENDAR TITLES ARE!! it is a CON , a SHAM and exhausting. You cannot AFFORD ANY HELPERS unless you want to work for $5 per hour. A lot of stands do not even reach the sales target so their commission payments even worse. They did at least pay on time each week. They withold a deposit, and your last two weeks payments until you pack and send their equipment back. MANY MORE UNPAID HOURS OF WORK, they then deduct from those amounts kept. Banking is expected to be done every day even when working late nights. This is downright DANGEROUS and I had to avoid gangs of teenagers waiting around the bank. Extremely stressful. So the stand itself was good to work on. You were not allowed to sit down during the day, and somehow you were supposed to have someone in to be on your stand one hour a day so you can go and get lunch??? What the hell? who on earth is going to come and work for one hour. Totally unrealistic but very CLEVER SETUP on their behalf. However I will now be putting their SHAM CONTRACT to the test with Fair Trading Commission etc and suing them for my thousands of dollars kept.

You are fined for EVERYTHING so be careful. They have unrealistic expectations including things like moving stock to another store which will not benefit your stall at all and only add 6 hours to your working day. They told us twice they were coming to help pack up and didn't, meaning we had to book the storage shed for another two weeks at our expense. The shrinkage at the end of season was charged retail price, not wholesale price so there is no real respect for licensees from head office. Long hours, it takes a minimum five hours to set up and took over twelve to pack down without the assistance we were initially promised. Spoke to busier stores who were taking more money who vowed they would never return as HO was so hard to deal with. The boxes of calendars that were sent to us came in lots of 50-70 boxes and were not categorised at all. We had 48 hours to check each calendar in each box and report it back, but we were not allowed to leave the kiosk to actually do this meaning if they had not sent us the correct stock it was too late to send it back or report it.