GoDaddy Technical Sales Support reviews

3.9

96% would recommend to a friend

(14 total reviews)
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Aman Bhutani

Not enough data to show CEO approval

Reviews by job title

14 reviews
4.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Ability to make a lot of money

Cons

If you don't hit sales targets you're treated negatively. Managers will go from liking you and being on your side one month to looking down on you the next if you dont hit your targets.

2.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

- Good entry-level opportunities to learn how domains, DNS, email, website builders, and web hosting works. - Decent pay for the level of experience required to get in the door. - Health, dental, and vision benefits are extremely affordable. - Lots of great people to work with.

Cons

- They don't care about their hourly employees anymore and will not hesitate to move you around to whatever shift or role they want you to do with very little notice. - They recently started outsourcing their chat support to the Philippines. - Holiday parties have been reduced to just a cheap attempt at capturing what was once the best day of the year (when Bob was around he would give out $1 million to employees but since going public they started to replace that with giving out cheap gadgets that the company gets in bulk for corporate discounts with affiliated companies). - The supervisors and management are good at pushing you to sell products and services that customers may or may not need but they will not take the time to ever address serious concerns from their direct reports.

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GoDaddy Response
9y
Thank you for taking the time to send us your concerns and please allow me to address them. - We have grown internationally over the past year but we have not reduced any headcount in the US due to this. We have been able to reallocate all US talent to create an even better experience for our customers. - Holiday Parties - We still have a huge holiday party every year. We rent out a stadium and have high end entertainment. Last year we had Fall Out Boy as the headliner. We have also had other huge acts such as Pitbull, Snoop Dog and Kidd Rock. As far as the cash give away you are right, however only a small percentage of the workforce would be picked in a random drawing. As a public company we do need to be careful of where all funds are going and we would much rather use this to either improve the facilities, (better than we ever had than before we became a public company) or many other area's such as compensation, improved products, better tools for the employees. - At Godaddy we would never want anyone to purchase or sell an item that is not a good fit. We closely monitor refunds to ensure that the customer experience is best in class and will coach those sales agents who are either having a higher than usual refund amount or have poor Customer Satisfaction Scores. - We still pride our employees as the foundation that make Godaddy great and we are not alone in this feeling, being awarded a top place to work in the Forbes annual survey.
1.0
Aug 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay if you can sell, and great coworkers . That's about it . Management is terrible !!!

Cons

I was terminated due to an ad I posted on cl, even though i was never informed this was not ok by anyone , trainers , sup, managers , nothing . I also was number 4 in all centers in sales but they didn't care ; they didn't try and explain why I shouldn't do this or give me a final written warning or anything just straight to termination. I was a good employee, hard working and diligent. I believe I was treated unfairly and with no mercy.

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