Gold's Gym reviews

3.6

60% would recommend to a friend

(2,435 total reviews)
avatar

Adam Zeitsiff

70% approve of CEO

47% positive business outlook

Gold's Gym has an employee rating of 3.6 out of 5 stars, based on 2,435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gold's Gym employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Free gym membership and not much else. Semi-flexible hours. Easy job.

Cons

High employee turnover, few/no opportunities for advancement, management does not seem to be screened or truly interviewed; some managers were great, some were downright horrible and disrespectful. Because of high turnover rates, it was difficult for management to ever implement changes and it made getting to know co-workers names a huge pain. Besides that, people kept having to constantly be trained in everything, so sometimes you didn't have someone in the gym who knew the answer to a customer concern or question. Our management team did not seem to work together as a team. Two out of the three managers made customer service their priority while the third wouldn't give customers the time of day if she was off the clock.

Viewing 2434 - 2435 of 2,435 Reviews

Glassdoor has 2,619 Gold's Gym reviews submitted anonymously by Gold's Gym employees. Read employee reviews and ratings on Glassdoor to decide if Gold's Gym is right for you.