Is Goldfish Swim School a good company to work for?

Goldfish Swim School has an overall rating of 3.5 out of 5, based on over 1,104 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 54% of employees would recommend working at Goldfish Swim School to a friend and 49% have a positive outlook for the business. The best reviews about Goldfish Swim School have been left by employees working as Manager , Front Desk Representative and Supervisor .

Does Goldfish Swim School pay their employees well?

According to anonymously submitted Glassdoor reviews, Goldfish Swim School employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Goldfish Swim School. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goldfish Swim School?

54% of Goldfish Swim School employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goldfish Swim School 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Goldfish Swim School?

Swim Instructor (241) , Lifeguard/Swim Instructor (131) , Swim Teacher (49) , Deck Supervisor (43) , Front Desk Receptionist (40) , Instructor (35) , Assistant General Manager (24) , Deck Supervisor, Instructor, Lifeguard (24) , General Manager (24) , Lifeguard (23) , Teacher (22) , Manager (21) , Supervisor (16) , Front Desk (15) , Swim Instructor/Lifeguard (14)

What are the pros of working at Goldfish Swim School according to real employee reviews?

"Good pay and easy to work" ((in 73 reviews)); "Flexible hours and very rewarding!" ((in 53 reviews)); "The people I worked with were great and they train you on everything you need to know" ((in 48 reviews)); "Great coworkers and a fun environment" ((in 43 reviews)); "Great staff great members fun environment" ((in 41 reviews))

What are the cons of working at Goldfish Swim School according to real employee reviews?

"poor management leads to high employee turnover" ((in 108 reviews)); "The managers are kind of a mess and the pool environment is terrible for your health." ((in 31 reviews)); "Very difficult to get time off" ((in 27 reviews)); "No benefits for employees" ((in 18 reviews)); "Disorganized and poor upper management" ((in 14 reviews))

What are employees saying about Goldfish Swim School layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goldfish Swim School layoffs and their outlook for job security at Goldfish Swim School in 2026.

What are the top reviewed Goldfish Swim School locations?

Chicago , Reston , Rochester , Needham , Alexandria , Falls Church , Farmington Hills , Johns Creek , Naperville , Ann Arbor , Okemos , Houston , Westerville , Wexford , Brookline , Middletown , Birmingham , Dublin , Columbia , Winter Park , Cary , Denver , Fort Washington , Livingston , Evanston , Plainfield , Richmond , Brooklyn , Burlington , Farmingdale

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Goldfish Swim School

Goldfish Swim School reviews

3.5

54% would recommend to a friend

(1,088 total reviews)

Chris McCuiston

64% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Goldfish Swim School has an employee rating of 3.5 out of 5 stars, based on 1,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goldfish Swim School employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 26, 2026

cool beans

Lifeguard/swim instructor

Recommend

CEO approval

Business Outlook

Pros

amazing kids and staff there

Cons

management can make or break experience

Goldfish Swim School Response

1mo

Thank you for taking the time to share your experience as a Lifeguard/Swim Instructor at Goldfish Swim School in Rockland, MA. It’s great to hear the kids and team members made your time there a positive one, and we appreciate the part you played in helping swimmers build confidence and water safety skills. You’re right that the people leading each school can really shape what the day-to-day experience feels like, and because each Goldfish Swim School location is independently owned and operated, that can look a little different from one franchise to another. Thank you again for the time you spent with the Rockland location, and we wish you the best moving forward. The Goldfish Swim School Franchise Team

1.0

May 24, 2026

Good Concept, Poor Workplace Culture

Front desk

Recommend

CEO approval

Business Outlook

Pros

I met like legit 2 real genuine people

Cons

-management -favoritism -unfair -cliquish -poorly staffed -poor communication -inconsistent -unprofessional

Goldfish Swim School Response

1mo

Thank you for taking the time to share your feedback and perspective. We’re sorry to hear that your experience did not reflect the workplace culture we strive to create for our team members. We understand how important clear communication, consistency, professionalism, and mutual respect are in any workplace, and we take feedback on management and team culture seriously. Employee input is valuable as we continue working to improve processes, strengthen leadership development, and create a positive environment for all staff members. We appreciate the feedback and sincerely wish you the very best in your career. The Goldfish Swim School Franchise Team

4.0

May 19, 2026

Good hours and organized team, but coverage issues arise

Deck supervisor

Recommend

CEO approval

Business Outlook

Pros

Good hours, organized, good team environment

Cons

People call in sick, life guards or deck supervisors have to go in the pool to cover

Goldfish Swim School Response

2mo

Thank you for sharing your passion for water safety as a Deck Supervisor at the Oakville, ON Goldfish Swim School! It's so great to hear that you enjoyed a schedule that met your needs and a wonderfully supportive team environment. We're sorry to hear that not every aspect of the role met your expectations. Each Goldfish Swim School is an independently owned and operated franchise, and your experience as an employee can vary based on which franchisee is your employer. Thanks again, and we wish you all the best in your career! The Goldfish Swim School Franchise Team

Viewing 10 - 12 of 1,088 Reviews

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cool beans

Good Concept, Poor Workplace Culture

Good hours and organized team, but coverage issues arise

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