Gong reviews

4.4

91% would recommend to a friend

(514 total reviews)
avatar

Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

514 reviews
2.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Incredible product, supportive and engaged CEO and CPO, and great people that build products. - Our product team really listens to our customers and makes changes - I've never been at a company that hits roadmap targets so well.

Cons

- Others have touched on this but the leadership changes have been difficult. It is common for ICs to have multiple managers over the course of a few months. - Pipeline reviews on an almost daily basis for large deal sizes that can take multiple months to close and pressure to move those deals into further stages when they are actually not ready to be moved. - There are large pay discrepancies. People are leaving Gong for other orgs where they are getting paid more. - One of Gong's operating principles is "No Sugar." In the past 6 months, leadership has not wanted to hear No Sugar feedback from ICs. When ICs speak up - they are met with hostility when there used to be a lot of support and transparency. - As Gong competes with Outreach, SalesLoft, and Clari - there is not a lot of internal support to truly enable sellers to compete with those solutions - particularly in the Enterprise where those tools are deeply embedded and we need to rip/replace. - Diversity and Inclusion is still a struggle - Gong has always had a somewhat "sales bro" culture. They could use more women and more cultural diversity in leadership roles - particularly in the sales org - from the Executive Team down

avatar
Gong Response
2y
It’s great to read your positive sentiment about our people, products, and innovation; however, hearing your feedback about leadership changes, compensation, and DEIB was difficult. As we look to expand globally, we have hired additional leaders, and while that can equate to change, it’s a natural part of evolution, and we are excited about the growth that lies ahead. Transparency and belonging are fundamental to our culture. We strive to create an environment where every team member can openly share feedback, is encouraged to be themselves, and is empowered to succeed. We regularly benchmark salaries against market data to remain competitive and adjust accordingly when needed. It's our priority to fairly reward our employees for their contributions; I apologize if that wasn't your experience. - Suni Lobo (CPO)
2.0
Sep 27, 2022

Growing too quickly. Run.

Recommend
CEO approval
Business Outlook

Pros

People are very nice. Easy to make friends even in a virtual environment.

Cons

Company is growing way too quickly and management can't keep up. Nobody knows what's going on, leans too heavily on the product but doesn't give enough training. Pay is way lower than industry standard. And expectation to work to a point of burn out.

1.0
Mar 11, 2021

Steer Clear!

Recommend
CEO approval
Business Outlook

Pros

great product, business is doing well financially

Cons

will underpay you, overwork you, leaders say one thing and do another, does not value sdr's

avatar
Gong Response
5y
I am so sorry this is the way that you feel at Gong. I'd like to help bring change as this is far from the experience I am aiming for you to have here. If you are willing, please reach out to me to set up a 1:1 (no need to reference this review if you don't feel comfortable). Your feedback will be heard and valued. - Ryan, CRO
Viewing 28 - 30 of 514 Reviews

Glassdoor has 529 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.