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      Gong

      Engaged Employer

      Gong reviews

      4.4

      91% would recommend to a friend

      (514 total reviews)
      avatar

      Amit Bendov

      98% approve of CEO

      91% positive business outlook

      Ratings by demographic groups

      Gong has an employee rating of 4.4 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      514 reviews
      3.0
      Nov 4, 2023

      So overhired

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great tech, I recommended and bought it for my current time, however the Gong team drastically overhired think that post Covid growth was going to continue. Many industries with concerns around litigation, recording customer calls is a non-starter, such as Financial Services and Pharma.

      Cons

      Unrealistic view of their place in the market and the value they are trying to provide. Great extension to CRM, but no where near as essential as they would have you think. In fact, it's the most expensive tool in the space, you really have to work hard to convince the prospect why. Definitely the best product, but is it 2x better? That's what you are competing with. Path to success is very poor, I would recommend the Enterprise team vs Strategic.

      avatar
      Gong Response
      2y
      We appreciate you taking the time to post a review. Seeing your positive feedback about the product was great, but it was difficult to read your comments about team size and market positioning. We are growing in a new category and continue to expand our platform’s capabilities and the value we deliver to customers, which can sometimes impact positioning. We keep up with industry trends & we recently updated our segmentation to create more opportunities for all AE’s going forward. If you have additional feedback, feel free to reach out directly. - Laura Wilson (Intierm CPO)
      4.0
      Dec 6, 2021

      A Tech Shining Star

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gong has a great culture, a fantastic product, competitive pay, work-life balance. An organization one can see themselves at for some time. Overall there are more pros than cons.

      Cons

      Lack of a more diverse workforce, particularly for those POCs who identify as Black.

      3.0
      Mar 28, 2025

      Can't just be a place of work, has to be your social life

      Commercial account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible product, one of the best on the market with even more to come. Top notch pay and benefits. Quality onboarding and training.

      Cons

      Gong cannot just be a place that you work, it has to be your life, your everything or you are no accepted into their "inner circle" environment. Lots of favoritism and if you don't get in at the right time, you will not be set up for success.

      Viewing 40 - 42 of 514 Reviews
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      ReviewsGong reviews

      Glassdoor has 529 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.