Gong reviews

Toxic, blame shifting culture: Leadership is not transparent, and bad behavior is tolerated at the top. Lack of leadership accountability: The VP of Enablement avoided conflict, failed to define roles, and let dysfunction fester across old and new team members. No swimlanes: No clear expectations for who owns what, leading to chaos and burnout. Churn-and-burn sales culture: Sales is purely about hitting your number, with no focus on developing talent or supporting reps long term. High turnover: So many talented people left because they were set up to fail. Disappointing leadership: Poor management alignment across Sales, Enablement, and Ops, and no support for building a sustainable culture.

A couple of the worst managers I've ever worked around. Micromanaged. Several times a day KPI's were sent out. Often the KPIs weren't showing the correct numbers because the product wasn't working. My previous job was extremely demanding, however, this was more draining because of the constant hounding No praise, You did something good? expect to be asked how you can do better with no positive feedback. The product was extremely glitchy even for employees. Almost every day there were issues. When it worked, I loved it. Asked to complete tasks while on PTO several times May or may not have time for lunch even if you're working 8-5 ( No understanding if you're not hitting KPIs, even if you're getting OPPs) AEs for the most part had a horrible relationship with the SDR side (this can be typical but still frustrating) Had no idea what value Managers, directors, or VPs brought. Managers felt more like babysitters, a few were great coaches, and the others babysat Recruiters oversold how many reps were attaining quota by a long shot We preached to other companies to stop "spraying and praying" by using Gong- We were told to spray and pray Some managers were very critical but they didn't have the skill sets needed to help.