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      Gong

      Engaged Employer

      Gong reviews

      4.4

      91% would recommend to a friend

      (516 total reviews)
      avatar

      Amit Bendov

      98% approve of CEO

      91% positive business outlook

      Ratings by demographic groups

      Gong has an employee rating of 4.4 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      516 reviews
      2.0
      Nov 16, 2023

      Not what it once was

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing technology that outpaces everyone else. Some of the kindest, most intelligent, hardest working professionals I've ever met. Decent benefits and pay. Heavy workload, but the flexibility of remote + daily schedule makes it manageable

      Cons

      Tough market conditions, hard to shift from selling the best product to a whole platform. What has the marketing team done to help the rest of the company past year, other than chase away their best talent? Lost much of its spirit in 2023, as the rough market brought out the worst in some people. Poor decisions were made, bringing in execs and SVPs who don't live by Gong's company and leadership principles. Diversity in leadership was not great. Not broad layoffs, but people just abruptly no longer around Wished we had that 401k match

      avatar
      Gong Response
      2y
      Thank you for sharing your honest feedback. It’s great to read your positive comments about Gong’s technology and compassionate employees. We value your input on the challenges, especially regarding market conditions and shifts in company spirit. We're committed to continuous improvement, and your insights on leadership and the importance of reinforcing our company principles are valuable. Thanks again for sharing your sentiment. - Laura Wilson (Intierm CPO)
      5.0
      Nov 14, 2023

      Still the best place to work

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The bar for talent is second to none. Everyone that is employed here is at the top of their craft. -I've never worked at a company that innovates the product at the speed Gong does. -We use the product we sell, and therefore are highly convicted in the value we can provide. -The market opportunity is unlimited, and I believe Gong has barely scratched the surface. -The focus on sales process and execution is world class. Not everyone finds success, however, nobody leaves Gong without learning the most they have in their sales career.

      Cons

      -The pace can be hard to keep up with. There are lofty and demanding goals. This is not the right environment for everyone. -The market is getting more competitive (although Gong remains the clear leader in the space).

      avatar
      Gong Response
      2y
      Thank you for the positive and insightful review! It was great reading your recognition and appreciation for our top-tier talent, innovative culture, vast learning opportunities, and commitment to our product's value. We understand our fast-paced environment may not suit everyone, but we're glad you find it rewarding. Thank you for being part of the Gong team! -Laura Wilson (Interim CPO)
      3.0
      Nov 4, 2023

      So overhired

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great tech, I recommended and bought it for my current time, however the Gong team drastically overhired think that post Covid growth was going to continue. Many industries with concerns around litigation, recording customer calls is a non-starter, such as Financial Services and Pharma.

      Cons

      Unrealistic view of their place in the market and the value they are trying to provide. Great extension to CRM, but no where near as essential as they would have you think. In fact, it's the most expensive tool in the space, you really have to work hard to convince the prospect why. Definitely the best product, but is it 2x better? That's what you are competing with. Path to success is very poor, I would recommend the Enterprise team vs Strategic.

      avatar
      Gong Response
      2y
      We appreciate you taking the time to post a review. Seeing your positive feedback about the product was great, but it was difficult to read your comments about team size and market positioning. We are growing in a new category and continue to expand our platform’s capabilities and the value we deliver to customers, which can sometimes impact positioning. We keep up with industry trends & we recently updated our segmentation to create more opportunities for all AE’s going forward. If you have additional feedback, feel free to reach out directly. - Laura Wilson (Intierm CPO)
      Viewing 157 - 159 of 516 Reviews
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      Glassdoor has 531 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.