GoodRx reviews

Too many cooks in the kitchen and siloed off teams. Leadership started hiring too top heavy in 2020 and a bunch of new guys came in, didn't know enough about the business, and made some poor decisions. The company is a slave to its board and conservative pharmacy partners, making it quite impossible to speak out against issues directly related to healthcare autonomy and choice which...is exactly what our brand values are supposed to be, right? I get that business is business but when you start cherry picking what parts of healthcare disparities you address, it feels performative. Lastly, with a bigger company come more internal politics and it's harder for good Jr talent to rise to the top when upper management is hiring their former coworkers. Not impossible, but something to consider if you're just starting out.

Many folks speak out about GoodRx being mission-oriented, which their original business idea around prescription coupons does help a lot of Americans and is extremely valuable. The issue is... that's it. Leadership is not customer-focused. They are basing their business decisions on whatever they come up with and that changes monthly, hence the numerous re-orgs. Instead, they should be understanding customer needs and creating solutions to those problems. This isn't a place where your opinions and ideas are valued. This is a place where you just do whatever leadership wants. It's extremely top-down. Also, work does not need to be this chaotic. It doesn't need to overwhelm you and stress you out. Work can be a good place for you to just do good work and also live your life outside of it. I felt extremely overwhelmed by the constant shuffling of the company and the decisions that the leadership team was making. Pay really isn't that competitive either.