Is Goodwill a good company to work for as a Assistant Manager?

Assistant Manager professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 203 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Assistant Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Assistant Manager interview questions at Goodwill .

Does Goodwill pay Assistant Manager employees well?

Assistant Manager professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 203 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Assistant Manager salaries at Goodwill.

How happy are Assistant Manager professionals working at Goodwill?

31% of Assistant Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 16% in the past 12 months. Assistant Manager professionals have also rated Goodwill with a 2.3 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "Good work environment very easy going" ((in 118 reviews)); "They also were great for the employees" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill Assistant Manager reviews

2.9

31% would recommend to a friend

(203 total reviews)

Catherine Meloy

49% approve of CEO

48% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.9

Culture & values

2.9

Career opportunities

2.7

Compensation and benefits

2.5

Senior management

2.3

Work/Life balance

Assistant Manager employees have rated Goodwill with 2.9 out of 5 stars, based on 203 company reviews on Glassdoor. This indicates that most Assistant Manager professionals have an average working experience there. Goodwill is rated 22% below average by Assistant Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

203 reviews

1.0

Sep 25, 2025

alright

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

a lot of work for little pay

Cons

sweep things under the rug done to employees if they can all just for money.

2.0

Sep 5, 2025

Goodwill yes-good pay, no

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Employees get 10% off their purchases.

Cons

Bad hours, rude customers, low pay.

1.0

Sep 5, 2025

Awful management

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, and consistent hours

Cons

Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management. They protect bad employees and managers while firing anyone who dares to try and change things for the better.

Viewing 10 - 12 of 203 Reviews

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Jobs at Goodwill

Now Hiring: Full-Time Assistant Store Manager | Goodwill New Braunfels

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Goodwill

Goodwill Assistant Manager reviews

Ratings by category

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Reviews by job title

alright

Goodwill yes-good pay, no

Awful management

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