Is Goodwill a good company to work for as a Assistant Manager?

Assistant Manager professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 203 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Assistant Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Assistant Manager interview questions at Goodwill .

Does Goodwill pay Assistant Manager employees well?

Assistant Manager professionals rate their compensation and benefits at Goodwill with 2.7 out of 5 stars based on 203 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Assistant Manager salaries at Goodwill.

How happy are Assistant Manager professionals working at Goodwill?

31% of Assistant Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 16% in the past 12 months. Assistant Manager professionals have also rated Goodwill with a 2.3 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 567 reviews)); "Great coworkers and a fun enviorment" ((in 394 reviews)); "Flexible hours and good if you’re in school" ((in 198 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment to be a part of" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 885 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 272 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "The staff is usually all special needs with no training." ((in 89 reviews)); "Low salary and not good working" ((in 88 reviews))

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Goodwill

Goodwill Assistant Manager reviews

2.9

31% would recommend to a friend

(203 total reviews)

Catherine Meloy

49% approve of CEO

48% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.9

Culture & values

2.9

Career opportunities

2.7

Compensation and benefits

2.5

Senior management

2.3

Work/Life balance

Assistant Manager employees have rated Goodwill with 2.9 out of 5 stars, based on 203 company reviews on Glassdoor. This indicates that most Assistant Manager professionals have an average working experience there. Goodwill is rated 22% below average by Assistant Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

203 reviews

2.0

Feb 1, 2013

Thought I'd be there forever, but they didn't want to use my knowledge or skills.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The mission and the associates were the motivating factors for myself.

Cons

The more dedicated you are to their mission, and following corporate standards, the more likely you are to be fired. Investigations should not be finalized based on hearsay, or by people who are not going to gather all the facts. Use investigating tools.

2.0

Jan 22, 2013

Negative environment to work in

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

hours of operation are best in retail business

Cons

unprofessional appproach to issues in stores and lacking trust in reporting problems.

1.0

Jul 31, 2012

Work here only if you are starving

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The job is very easy, monotonous and can be done half-asleep. Even at the management level.

Cons

There are more politics and backbiting in this company than any other I have ever worked for. The best way to move up in the company is to make inside friends and to buy bribe or cheat your way to the top. I've worked for this company for five years in nine different stores in two different states and have seen it in every location.

Viewing 196 - 198 of 203 Reviews

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Goodwill

Goodwill Assistant Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Thought I'd be there forever, but they didn't want to use my knowledge or skills.

Negative environment to work in

Work here only if you are starving

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