Goodwill Assistant Store Manager reviews

2.1

46% would recommend to a friend

(62 total reviews)

Catherine Meloy

65% approve of CEO

36% positive business outlook

Assistant Store Manager employees have rated Goodwill with 2.1 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Assistant Store Manager professionals have an average working experience there. Goodwill is rated 44% below average by Assistant Store Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

62 reviews
5.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I've been with Goodwill for almost 3 years. Good people to work for. Plenty of opportunities for upward mobility for those who like to make a difference! Proceeds of retail operations are utilized to help people with developmental disabilities.

Cons

Retail associates should be paid more. (As a manager, I've heard that an increase is being discussed). Turn over is excessive due to wages. It seems as if I train new associates so they can work for someone else!

2.0
Sep 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting customers, co-workers from other countries, weird to gross donations, casual dress. Find great items, help others who need clothing items. I cried when I was laid off. I had an employee who barely spoke and I got her interacting and laughing at work. Made a few great friends and trained with a fab store manager. Former employees still come up and hug me!

Cons

Dirty, strange shifts, sketchy employees/managers, theft, constant staff changes, work place hazards, quality verses quantity. Lame trainee programs that really do not help employees. Placement of some mentally challenged employees can be difficult with public interaction. Argumentative customers, threats of violence from staff and customers. Many stores financially in the red.

Viewing 58 - 60 of 62 Reviews

Glassdoor has 9,757 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.