Is Goodwill a good company to work for as a Case Management?

Case Management professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.1 out of 5 stars. Search open Case Management Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Case Management interview questions at Goodwill .

Does Goodwill pay Case Management employees well?

Case Management professionals rate their compensation and benefits at Goodwill with 1.9 out of 5 stars based on 73 anonymously submitted employee reviews. This is 38.3% worse than the company average rating for salary and benefits. Find out more about Case Management salaries at Goodwill.

How happy are Case Management professionals working at Goodwill?

96% of Case Management employees at Goodwill would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Case Management professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.6 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 194 reviews)); "They also were great for the employees" ((in 124 reviews)); "work environment is good and" ((in 111 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 257 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Favoritism is rampant at the main office." ((in 89 reviews))

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Goodwill

Goodwill Case Management reviews

2.9

96% would recommend to a friend

(73 total reviews)

Catherine Meloy

100% approve of CEO

82% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Career opportunities

3.3

Senior management

1.9

Compensation and benefits

Case Management employees have rated Goodwill with 2.9 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Case Management professionals have an average working experience there. Goodwill is rated 22% below average by Case Management professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

5.0

Dec 9, 2024

Great employer

Case manager

Recommend

CEO approval

Business Outlook

Pros

That was a great steppingstone, and it can turn into a career.

Cons

Benefits are not that great

3.0

Dec 9, 2024

Case Manager

Case manager

Recommend

CEO approval

Business Outlook

Pros

-Great coworkers -Helping the community

Cons

-Pay is low -Minimal growth opportunities, including increase in pay.

4.0

Mar 30, 2024

Good starter position

Case manager

Recommend

CEO approval

Business Outlook

Pros

*Good company *Meaningful work *Respectful people

Cons

*Turnover rate *Pay *Client suitability issues

Viewing 7 - 9 of 73 Reviews

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Goodwill

Goodwill Case Management reviews

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Great employer

Case Manager

Good starter position

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