Is Goodwill a good company to work for as a E-Commerce Operations Manager?

E-Commerce Operations Manager professionals working at Goodwill have rated their employer with 3.5 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open E-Commerce Operations Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked E-Commerce Operations Manager interview questions at Goodwill .

Does Goodwill pay E-Commerce Operations Manager employees well?

E-Commerce Operations Manager professionals rate their compensation and benefits at Goodwill with 3.6 out of 5 stars based on 44 anonymously submitted employee reviews. This is 25% better than the company average rating for salary and benefits. Find out more about E-Commerce Operations Manager salaries at Goodwill.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (500) , Sales Associate/Cashier (321) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "Good work environment very easy going" ((in 118 reviews)); "They also were great for the employees" ((in 118 reviews)); "flexible schedules are nice when they occur" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 894 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 269 reviews)); "Upper management does not care if you are trying your best" ((in 200 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

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Goodwill

Goodwill E-Commerce Operations Manager reviews

3.5

64% would recommend to a friend

(44 total reviews)

Catherine Meloy

17% approve of CEO

5% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

3.9

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

E Commerce Operations Manager employees have rated Goodwill with 3.5 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most E Commerce Operations Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by E Commerce Operations Manager professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

3.0

May 11, 2026

Pretty company to work for with no cons

E-commerce manager

Recommend

CEO approval

Business Outlook

Pros

It was a pretty company to work for.

Cons

I would't say their are any cons.

3.0

Aug 31, 2025

Quota is difficult

E-commerce associate

Recommend

CEO approval

Business Outlook

Pros

You earn paid vacation time.

Cons

Reaching the quota is difficult and involves a lot of pressure.

3.0

May 21, 2025

Great benefits

E-commerce specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Nice environment. Average pay.

Cons

Average to low hourly pay.

Viewing 1 - 3 of 44 Reviews

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Goodwill reviews FAQs

Goodwill reviews Goodwill E Commerce Operations Manager reviews

Goodwill

Goodwill E-Commerce Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty company to work for with no cons

Quota is difficult

Great benefits

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