Is Goodwill a good company to work for as a Ecommerce Associate?

Ecommerce Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Ecommerce Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Ecommerce Associate interview questions at Goodwill .

Does Goodwill pay Ecommerce Associate employees well?

Ecommerce Associate professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 29 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Ecommerce Associate salaries at Goodwill.

What are the top reviewed jobs at Goodwill?

Sales Associate (545) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (300) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 580 reviews)); "Great coworkers and understanding store manager" ((in 385 reviews)); "Flexible hours and good if you’re in school" ((in 205 reviews)); "They also were great for the employees" ((in 116 reviews)); "Good work environment very easy going" ((in 114 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "No training provided for positions that should have training." ((in 100 reviews)); "Low salary and not good working" ((in 89 reviews))

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Goodwill

Goodwill Ecommerce Associate reviews

3.6

94% would recommend to a friend

(29 total reviews)

Catherine Meloy

100% approve of CEO

38% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Compensation and benefits

2.8

Work/Life balance

2.5

Culture & values

2.5

Senior management

1.6

Career opportunities

Ecommerce Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Ecommerce Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Ecommerce Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

29 reviews

3.0

Jun 15, 2026

Easy work with clear expectations, but low pay

Ecommerce associate

Recommend

CEO approval

Business Outlook

Pros

Easy work, clear expectations, not watched over every second

Cons

Hard to see so much wealth come in and still be paid minimum

5.0

Apr 20, 2026

Review Rate for Goodwill

Ecommerce associate

Recommend

CEO approval

Business Outlook

Pros

Good people, co-worker and office equipment

Cons

system and work redundancy and quotas

3.0

Oct 14, 2025

Goodwill

Ecommerce associate

Recommend

CEO approval

Business Outlook

Pros

Good for full time hours

Cons

No cons other than physically demanding work

Viewing 1 - 3 of 29 Reviews

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Jobs at Goodwill

eCommerce Associate (full-time)

eCommerce Donation Sorting Specialist

Goodwill reviews FAQs

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Goodwill

Goodwill Ecommerce Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Easy work with clear expectations, but low pay

Review Rate for Goodwill

Goodwill

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